Nissan of Van Nuys

Gaby always goes above and beyond to make sure that my car experience is a good one. She will let me know the progress and follows up the following day. She tries to find the best options and finds any car experience is a good one. She will let me know the progress and follows up the following day. She tries to find the best options and finds any discounts available. More

Lleve mi auto a un recall, voy regreso a casa, noto que tiene un foco prendido en el tablero y se jalonea, lo llevo de regreso a Nissan, me querían cobrar por checarlo y más aparte por lo que le tuvieran q tiene un foco prendido en el tablero y se jalonea, lo llevo de regreso a Nissan, me querían cobrar por checarlo y más aparte por lo que le tuvieran que cambiar. Cuando yo lleve mi carro en buen estado. Me fui así a casa porque no se me hizo justo y sabía que ni siquiera el manager lo iba a resolver en el momento. Al igual que los textos enviados a Nissan o la llamada a la corporación. Llevo 7 años con mi auto y jamás había presentado problemas así, hasta ese día. More

My last tune up service. My car was serviced erroneously. Now it feels reved up. My car was serviced erroneously. Now it feels reved up. More

I needed a new tire and Fernando handled my appointment quickly and got me on my way in less than an hour and half. Thank you! quickly and got me on my way in less than an hour and half. Thank you! More

Everyone was super nice and it’s really helpful they have a drop off or pick up service. However I felt like they tried to sell me things that were wrong with my car unnecessarily, like at least 3 things tha a drop off or pick up service. However I felt like they tried to sell me things that were wrong with my car unnecessarily, like at least 3 things that were need to fix nows even though I just took my car to the mechanic for a check up and they didn’t see any of these. When I asked for pictures, I kept being told they would be sent but they never sent any so that felt scammy. More

We love Nissan Van Nuys Dealership. Excellent service department with excellent employees especially James Alvarado. He is indeed one of the best. Excellent service department with excellent employees especially James Alvarado. He is indeed one of the best. More

Thank you very good service excellent customer service very good communication and fast service thanks very good communication and fast service thanks More

Great service and very helpful, Always respectful and provides the best deals around for the service of the car provides the best deals around for the service of the car More

I presented a discount card that was mailed to me. It was not excepted by my service adviser for the brake job I purchased. He said the printed 15% discount special mailed to me wouldn't apply and co It was not excepted by my service adviser for the brake job I purchased. He said the printed 15% discount special mailed to me wouldn't apply and couldn't be accepted by Van nuys Nissan. The advertised mailed services should have applied to my repairs and for this reason I was very dissatisfied. Thanks Toby More

This is a follow up to my prior review! Nissan has honored there coupon discount. The service manager has contacted me and made my service experience right! I greatly value there experti Nissan has honored there coupon discount. The service manager has contacted me and made my service experience right! I greatly value there expertise and skill Set in diagnosing and fixing my vehicle also I appreciate there integrity in customer service. I will continue using Van nuys Nissan service center a top notch experience! More