Nissan of Van Nuys

Service department Excellent experience with Blanca in service department, she provides customer-centered service, gets to know and understand individual needs, she comm Excellent experience with Blanca in service department, she provides customer-centered service, gets to know and understand individual needs, she communicates the plan of work and adheres to it in timely fashion. I feel greatful for her help and positive attitude! Lana More

Selfish Sales Manager One of the sales managers there was very rude, selfish, and had ZERO customer service skills after selling me a car and me following up on an issue wi One of the sales managers there was very rude, selfish, and had ZERO customer service skills after selling me a car and me following up on an issue with it from the sale....just goes to show after this guy got his commission from my sale he cares a ZERO bit about customers and only his pocket! More

Excellent Service Luciano Took my 2013 Sentra in for an oil change. Luciano Carbone was a true asset to Nissan. He went over every detail and explained clearly what was needed Took my 2013 Sentra in for an oil change. Luciano Carbone was a true asset to Nissan. He went over every detail and explained clearly what was needed to get my vehicle up and running properly. I did have to leave my car at Van Nuys Nissan for the night but they supplied me with a loaner car. Allowing me to finish my necessary shopping for the day and return home. Luciano kept me informed every step of the way so that all my concerns where answered. I picked up the car the next day and he went over everything that was done to put the car back in tip top shape. This was exceptional service and Luciano is a true asset to Nissan. More

great experience ready to come back soon ! thank you to service department for the great service. especially to Blanca for the advice and great aptitude at the time of service . ready to come thank you to service department for the great service. especially to Blanca for the advice and great aptitude at the time of service . ready to come back and to recomend. More

3rd lease from Nissan of Van Nuys This is my 3rd lease from Nissan of Van Nuys and they are excellent. I highly recommend the Rogue as well as this location with excellent staff. They This is my 3rd lease from Nissan of Van Nuys and they are excellent. I highly recommend the Rogue as well as this location with excellent staff. They got me the car I wanted at the price I wanted to pay and it went smoothly. I would not come back 3 times if they weren't great. HIGHLY recommend. More

Honest people with a great job My 2004 Quest always in good hands every time brought in for service. Been under service with these 2 guys esp because they always explained about My 2004 Quest always in good hands every time brought in for service. Been under service with these 2 guys esp because they always explained about what's needed to be repaired according to priority of repairs or replacement. They don't push or pressure that everything has to be fix in one setting not unless it put you in danger, they always have honest opinions. Courtesy wise, they're the BEST AMONG THE BEST... That's why I'm still with this service place. Kudos to Eric Diaz and Luciano Carbone and technicians for diagnosing any condition of my van..???????????? More

Great Service The service team at Van Nuys Nissan has exceeded my expectations at every encounter. I feel like I have a personal relationship with Gabriel Gonzales The service team at Van Nuys Nissan has exceeded my expectations at every encounter. I feel like I have a personal relationship with Gabriel Gonzales and the service team. They are understanding about my time, needs & budget. We have 2 Nissans and while Van Nuys Nissan is not the closest dealership, i feel they are the best. I really appreciate how they take care of us! More

Very good I had a problem with my car called and brought my car in and was met by Advisor Gabriel Gonzales who got all the paper work done and got my car servic I had a problem with my car called and brought my car in and was met by Advisor Gabriel Gonzales who got all the paper work done and got my car serviced in a timely manner... More

Service Evsluation My customer service person was very nice. My appointment time was honored and the work was done in a very timely fashion. The workmanship was goo My customer service person was very nice. My appointment time was honored and the work was done in a very timely fashion. The workmanship was good. I also appreciated the car wash! More

Car service Saturday Oct. 3 I was there to take care of oil leaking from my car and Edwin Meza, Service Advisor assisted me. I thought it would be only fare to r Saturday Oct. 3 I was there to take care of oil leaking from my car and Edwin Meza, Service Advisor assisted me. I thought it would be only fare to right a review regarding him to let who ever in charge know how good he is! he is professional, polite and caring! in business world he would be considered as an asset to any company! More