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Nissan of Tustin - Service Center

Tustin, CA

4.9
171 Reviews

171 Reviews of Nissan of Tustin - Service Center

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November 13, 2021

My service guy Jared was super nice and took care of problem I had with my car. He is always very professional and provides excellent customer service. I have been bringing my Nissan Pathfinder here sin More

by Zera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Nov 14, 2021 -

Nissan of Tustin responded

Hello Zera, thank you for your kind review; we are happy to pass along your comments to Jared here at Nissan Of Tustin! We are always more than happy to assist you if anything else comes up. Take care!

October 24, 2021

We always bring our cars here, they are awesome especially our service person Cash. He always gives us an excellent customer service. More

by Zera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cash
Oct 26, 2021 -

Nissan of Tustin responded

Hi Zera, thanks for your praise and kind comments about our team. Thank you so much again for your feedback! We hope you have a great day!

September 28, 2021

Great experience. Everyone was very helpful. Thanks to Carl Cookerly and Cynthia from auto leasing More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Cookerly and Cynthia from Auto Leasing
Sep 29, 2021 -

Nissan of Tustin responded

Hi Ed, thank you so much for your positive comments about Nissan Of Tustin! We look forward to your next visit! Take care!

September 03, 2021

I have never seen a service department work as a team - the way the technicians, pets department, service advisors came together to make sure the work on my car was done the way I asked without wasting tim More

by Sam Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cash, Jared and others
Sep 06, 2021 -

Nissan of Tustin responded

Hi Sam, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Tustin! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2021

Every time I go into Tustin Nisan I am impressed by the customer service and support. This most recent service visit I was supported by Ricardo, Gil and Cash. Each one of them was great! More

by DaveW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil, Ricardo, and Cash.
Sep 06, 2021 -

Nissan of Tustin responded

Hi Davew, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Nissan Of Tustin

August 14, 2021

Jeff Coward of the Service department did a fantastic job. I would highly recommend him to my friends. He was professional and knowledgeable and delivered on his promise. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Coward
Aug 23, 2021 -

Nissan of Tustin responded

Hi Mark, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

August 07, 2021

I had never heard of The city of Tustin until my car broke down on the freeway and was towed here. Carl oversaw the work -new transmission and clutch -and kept me in the loop every step of the way. He More

by Jacinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Cookerley
Aug 23, 2021 -

Nissan of Tustin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan Of Tustin. Thank you again for the great review!

August 07, 2021

Really great service! Excellent time ! I would go back again! Rate 10 out of 10! More

by Diana Tepos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Aug 23, 2021 -

Nissan of Tustin responded

Hi Diana, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2021

Recently went here for a recall service and tire rotation. Service was great! Gilbert was friendly and attentive. My car was ready earlier than expected. More

by ocsptsfn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Armenta
Aug 23, 2021 -

Nissan of Tustin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 09, 2021

Great notification responsiveness.Prompt scheduling of Great notification responsiveness. Prompt scheduling of appointment. Thorough vehicle inspection and service recommendations. Keep up the good work More

by zorann
Customer Service
Recommend Dealer
Yes
Employees Worked With
Carl Cookerly
Jul 13, 2021 -

Nissan of Tustin responded

Hi Zorann, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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