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Nissan of Tustin - Service Center

Tustin, CA

4.8
134 Reviews

134 Reviews of Nissan of Tustin - Service Center

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January 08, 2020

Excellent service! Worked only on what my daughter's car needed and necessary. I was provided an Uber ride which saved me time by not waiting at the dealership. I'll definitely come back! Thank you! More

by RV
Recommend Dealer
Yes
Employees Worked With
Carl Cookerley
Jan 27, 2020 -

Nissan of Tustin responded

We are so happy to read such a great review about Nissan Of Tustin! We're looking forward to your next visit with us!

January 03, 2020

Ricardo was very friendly from the moment I walked in. He was quick to get me in and out as fast as possible which I really appreciated! I also appreciated that he recognized me and knew my name from the mom More

by Kcmacquoid
Recommend Dealer
Yes
Employees Worked With
Ricardo Gonzalez
Jan 27, 2020 -

Nissan of Tustin responded

Thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 19, 2019

My one and only go to! I feel comfortable taking my car My one and only go to! I feel comfortable taking my car in since they have always given me great service. They are professional and they always put More

by montano.m17
Recommend Dealer
Yes
Employees Worked With
Randy Toro
Jan 27, 2020 -

Nissan of Tustin responded

Hello Montano! Thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 18, 2019

Efficient and Friendly service The entire service process is made efficient so you don't feel burdened with having to take the time to leave your car. The representatives are friend More

by rosasusan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caxious
Jan 27, 2020 -

Nissan of Tustin responded

Hi Rosasusan! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2019

so disappointed I went to this dealer since its high review points here, but I was so disappointed. My new car's power steering reservoir was totally dry out. The se More

by mike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Randy
Dec 05, 2019 -

Nissan of Tustin responded

Hi Mike, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing to give us another chance, please reach out to us at (714) 669-8282 to speak to our manager directly.

September 17, 2019

Carl is the best in the industry, keep me at Tustin Nissan. Carl is amazing in the Service Department. He ALWAYS does what is best for me. Very pleased with Ricardo Gonzales, Service Department Manager. I ha More

by Tarjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl, Ricardo
Oct 17, 2019 -

Nissan of Tustin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day from all of us here at Nissan of Tustin.

September 16, 2019

Service Dept I love Nissan of Tustin, their sales and service team is Awesome. Karl my Service person, was GREAT. I always recommend Nissan of Tustin to my famil More

by Tatiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KARL
Oct 17, 2019 -

Nissan of Tustin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day from all of us here at Nissan of Tustin.

September 15, 2019

Great customer service! We always get great customer service at TUSTIN Nissan! Prompt, efficient and honest! We love that the service sept is open early on Saturday! Thank More

by Valkariee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sorry, I can’t remember.
Oct 17, 2019 -

Nissan of Tustin responded

Hi Valkariee, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 13, 2019

Excellent At first I had a bad experience with our car that we bought but Jared the associate that has helped us since day 1 has been excellent on everything ge More

by Evelyn and Jaime Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Oct 17, 2019 -

Nissan of Tustin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day from all of us here at Nissan of Tustin.

September 13, 2019

Maintenance Always great service here. Thank you for always being courteous and friendly, waiting lobby is always clean and have great coffee don’t forget the yum More

by ALopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Oct 17, 2019 -

Nissan of Tustin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day from all of us here at Nissan of Tustin.

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