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Nissan of Tustin - Service Center

Tustin, CA

4.9
171 Reviews

171 Reviews of Nissan of Tustin - Service Center

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December 18, 2019

Efficient and Friendly service The entire service process is made efficient so you don't feel burdened with having to take the time to leave your car. The representatives are friend More

by rosasusan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caxious
Jan 27, 2020 -

Nissan of Tustin responded

Hi Rosasusan! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2019

so disappointed I went to this dealer since its high review points here, but I was so disappointed. My new car's power steering reservoir was totally dry out. The se More

by mike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Randy
Dec 05, 2019 -

Nissan of Tustin responded

Hi Mike, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing to give us another chance, please reach out to us at (714) 669-8282 to speak to our manager directly.

September 17, 2019

Carl is the best in the industry, keep me at Tustin Nissan. Carl is amazing in the Service Department. He ALWAYS does what is best for me. Very pleased with Ricardo Gonzales, Service Department Manager. I ha More

by Tarjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl, Ricardo
Oct 17, 2019 -

Nissan of Tustin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day from all of us here at Nissan of Tustin.

September 16, 2019

Service Dept I love Nissan of Tustin, their sales and service team is Awesome. Karl my Service person, was GREAT. I always recommend Nissan of Tustin to my famil More

by Tatiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KARL
Oct 17, 2019 -

Nissan of Tustin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day from all of us here at Nissan of Tustin.

September 15, 2019

Great customer service! We always get great customer service at TUSTIN Nissan! Prompt, efficient and honest! We love that the service sept is open early on Saturday! Thank More

by Valkariee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sorry, I can’t remember.
Oct 17, 2019 -

Nissan of Tustin responded

Hi Valkariee, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 13, 2019

Excellent At first I had a bad experience with our car that we bought but Jared the associate that has helped us since day 1 has been excellent on everything ge More

by Evelyn and Jaime Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Oct 17, 2019 -

Nissan of Tustin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day from all of us here at Nissan of Tustin.

September 13, 2019

Maintenance Always great service here. Thank you for always being courteous and friendly, waiting lobby is always clean and have great coffee don’t forget the yum More

by ALopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Oct 17, 2019 -

Nissan of Tustin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day from all of us here at Nissan of Tustin.

September 10, 2019

Excellent customer service by Jared Jared is one of the best service personnel that I have ever worked with He is professional, knowledgeable and has a great personality He is always More

by Pisheh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Oct 17, 2019 -

Nissan of Tustin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day from all of us here at Nissan of Tustin.

September 10, 2019

Excellent Service My service advisor Jeff has provided excellent customer service. Every time I take my car in for service I know Jeff is always looking for the best i More

by TNYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 20, 2019 -

Nissan of Tustin responded

Tnyn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Tustin. We hope to see you soon!

September 10, 2019

Amazing Randy Toro the service advisor that helped me was awesome. Everyone I interacted with at Tustin Nissan was very nice and accommodating. I was very imp More

by KathieL87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Toro
Nov 20, 2019 -

Nissan of Tustin responded

Kathiel87, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Tustin. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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