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Nissan of Tustin - Service Center
Tustin, CA
133 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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133 Reviews of Nissan of Tustin - Service Center
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June 03, 2019
Excellent service and experience Jared from Tustin Nissan always makes sure the experience at Nissan Tustin is smooth and easy whether you are getting an oil change in your car or doi Jared from Tustin Nissan always makes sure the experience at Nissan Tustin is smooth and easy whether you are getting an oil change in your car or doing a major service. The customer service is excellent and they make sure to accommodate your needs especially when you have to take your toddler with you. I highly recommend Tustin Nissan and they are honest and straight forward with their work and service. I highly recommend Jared as your service representative! More
by Lisa217
Employees Worked With
Jared
May 14, 2019
Always great service! Once again Jeff Coward provided us with a great service experience. He always goes out of his way to make sure we are satisfied. And we always are! Once again Jeff Coward provided us with a great service experience. He always goes out of his way to make sure we are satisfied. And we always are! More
by eb
Employees Worked With
Jeff Coward
May 07, 2019
Oil change I have done all my services with Nissan of Tustin they have such a great staff of professionals jared and jeff are always helpful with my needs I have done all my services with Nissan of Tustin they have such a great staff of professionals jared and jeff are always helpful with my needs More
by Roger529
Employees Worked With
Jared Garcia -kessle
May 01, 2019
Excellent I was helped by Carl Cookerley. for service on my car I appreciate it every moment he took to explain to me what was wrong with my car. excellent cust I was helped by Carl Cookerley. for service on my car I appreciate it every moment he took to explain to me what was wrong with my car. excellent customer service More
by Diana
Employees Worked With
Jessica Garcia
April 24, 2019
Helpful and pleasant customer care. The advisor who is a pleasure to deal with is Jared Garcia-Kessler. He is very professional, helpful, knowledgeable and extremely courteous and polite The advisor who is a pleasure to deal with is Jared Garcia-Kessler. He is very professional, helpful, knowledgeable and extremely courteous and polite. He is very patient in explaining exactly what my car needs and I always feel that I can trust his judgement. I am comfortable in knowing that my car is in very capable hands. Being a woman and knowing very little about cars, Jared will make sure that there are no surprises and will let me know about costs in advance. Jared is very friendly and always makes me feel welcome in the service area as well arranges rides to and from the dealership from my home while waiting for my car to be worked on. I would never work with anyone else at Tustin Nissan. Everything is handled with care and precision. Having my car serviced, cleaned and fixed is easy and pleasant. More
by noeleen
Employees Worked With
Jared Garcia-Kessler and Val the driver
April 17, 2019
Great customer service from professional team I booked the 50K mile recommended servicing with Nissan of Tustin. The reason behind booking with them to ensure it is serviced by Nissan trained pers I booked the 50K mile recommended servicing with Nissan of Tustin. The reason behind booking with them to ensure it is serviced by Nissan trained personnel and keeping it complying with the guarantee. I was served by Caxious Florendo who was courteous and very well spoken. He quickly explained me about the servicing and later about the findings. We even chat about the book I was reading. He kept me updated while the work being carried out. At the end with pleasant smile he handed me the car. Besides Caxious - all the other staff were also very customer focused and courteous. More
by naweedqadir
Employees Worked With
Caxious Florendo
April 11, 2019
Regular maintenance I always have my car’s regular check up and maintainance at nissan tustin, the service is fast and efficient. Most of all, the employee is polite and I always have my car’s regular check up and maintainance at nissan tustin, the service is fast and efficient. Most of all, the employee is polite and knows what he’s doing. More
by kitoy864691
Employees Worked With
Caxious Florendo
March 11, 2019
One Happy Customer I highly recommend Nissan of Tustin!!!! I wound up buying a car there almost two years ago and it was the best decision I have ever made. Since that d I highly recommend Nissan of Tustin!!!! I wound up buying a car there almost two years ago and it was the best decision I have ever made. Since that day, Jared Garcia has been my service tech since that day. Firestone in Santa Ana had lied to me and performed services on my Altima that were not needed and didn’t fix things that needed to be fixed. This had been going on for three years. Jared Garcia is a breath of fresh air. He is honest and fair at all times. He will never mislead you and say you need something you don’t. Being a single mom is already difficult, but when you take your car to a place to be fixed you should be able to trust that it will be. I did not have that with Firestone and it was very difficult. I absolutely have that with Jared Garcia at Nissan of Tustin. I always know I am in the best hands and will taken care of. Bravo!!!! More
by Dawnndes
Employees Worked With
Jared Garcia
March 04, 2019
Best service ever had Excellent service, best ever. As soon as I entered the service department I was greeted and taken care of. My problem was solved within minutes. All t Excellent service, best ever. As soon as I entered the service department I was greeted and taken care of. My problem was solved within minutes. All thanks to Mr. Jared Kessler, he was super professional, very knowledgeable and fast. I would recommend all my family and friends to the Tustin Nissan dealership. Thank you again. More
by MossNissan
Employees Worked With
Jared Garcia-Kessler
February 05, 2019
Getting my first service for my new Nissan Leaf. Mr. Jeffrey coward was so professional and helpful with all the questions I had about my new electric car. He is such a great guy and we all had such Mr. Jeffrey coward was so professional and helpful with all the questions I had about my new electric car. He is such a great guy and we all had such a great exproce with him all the time. ( we have 3 Nissan , and we always take it to Tustin location. Even though we have to drive for almost 30 miles). Best service ever. More
by Assal2313
Employees Worked With
Jeffrey coward
