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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,354 Reviews

2,354 Reviews of Nissan of South Bay - Service Center

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September 15, 2020

Buen servicio buen trato muy amables Muy atentos Buen servicio buen trato muy amables Muy atentos cordiales si tengo que recomendalos lo hago el servicio fue rapido y muy bueno y eficas gracias m More

by CARCAMPOS2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Nissan of Torrance responded

Hola, gracias por sus lindos comentarios, Le agradecemos sus comentarios tan positivos. Aqui estamos para lo que se le ofresca.

September 15, 2020

Great customer service. Great professional with dealing with my maintenance services needed for my car. Would definitely come back to get service done. Great overall. More

by sii90250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Nissan of Torrance responded

Thank you for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2020

Was quick, fast and efficient. Could be less pricey, but I guess the price matches the service. All good. No complaints so far. They even offered me uber drop off. More

by SID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Nissan of Torrance responded

We appreciate your positive review about your recent experience with us! Your satisfaction is our top priority. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2020

Good service easy to get in location and clean employees are friendly and good service I alway come to this location since I have my Nissan More

by Phussadee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Nissan of Torrance responded

Hello Phussadee, Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2020

Service was fast and easy. I made an appointment for Oil and filter change. This was my first time having service here and I was very satisfied. They even washed my car. More

by MRSB4KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Nissan of Torrance responded

Hi Mrsb4kb, Thank you so much for your positive comments about Nissan Of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2020

Good service, pretty friendly staff. Clean facility. Could’ve updated the service sticker but that’s a minor detail. Everything else was good. Will return. More

by JSIXX73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Nissan of Torrance responded

Hi Jsixx73, Jsixx73, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We will definitely bring the sticker up during our next service meeting, to ensure, it does not happen again. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2020

My service person is honest and great very Knowledgeable, does not talk me into things the car does not mean look out for my safety and best interest he’s an asset to your company I believe his name is Claud More

by QCARYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Nissan of Torrance responded

Hi Qcaryn, Thank you so much for your positive comments about Nissan Of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 19, 2020

Everything is always great. Quick service and wonderful customer service. Manny Villegas is super nice, very helpful, informative and polite! He was an Excellent Service Advisor. Nissan of Torrance is my More

by Luana Watson
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Feb 24, 2020 -

Nissan of Torrance responded

Hello Luana, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 25, 2019

Two weeks ago I want to get my car serviced and I walked out with a brand new 2020 Nissan Morano.Lanajwa and her team worked well together getting me the car I wanted. Thanks again!!!! More

by fields_tiffany
Recommend Dealer
Yes
Employees Worked With
Lanajwa Dennis
Nov 27, 2019 -

Nissan of Torrance responded

Hello Tiffany, Thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 23, 2019

Traumatizing experience. Full complaint filed with the BAR. Bureau of Automotive Repairs. Full complaint filed with Nissan of North America. Multiple body damage to my More

by Lisa F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elizabeth Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Ong, Elias.
Oct 29, 2019 -

Nissan of Torrance responded

Hello Lisa, We are very sorry to hear that no matter how much we try to help you, we are just incompetent in your eyes. It is very unfortunate that you feel we have done nothing right by you. We know the true events and we will leave it at that. Moving forward we will deal with Nissan and the BAR regarding your concerns. Thank you once again for sharing your experience. Sincerely, Elizabeth Reyes Customer Relations Manager

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