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2,161 Reviews of Nissan of South Bay - Service Center
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July 17, 2016
Horrible customer service. I tried to make an appointment for my first service at this new Nissan dealership and could NEVER get a call back. I tried both by phone and live cha I tried to make an appointment for my first service at this new Nissan dealership and could NEVER get a call back. I tried both by phone and live chat online. I finally left a message for "Thomas", the Service Manager and, no surprise...no call back. I then went into the dealership and left a message with the receptionist for the General Manager, "Gustavo" to call me and he also NEVER returned my call!! What's with the culture of this dealership that they don't know the definition of customer service?? At LEAST the courtesy of a return call. More
by John09
Employees Worked With
No one as no one would ever return my call!!!
