Back

Nissan of South Bay - Service Center

Torrance, CA

4.4
2,232 Reviews

2,232 Reviews of Nissan of South Bay - Service Center

Sort by
October 26, 2020

Excellent service very kind thanks. She help me a lot with my ride at home., she offers me to wash my truck..!!!!!!! That awesome thank you.... More

by FRANKMATADAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 26, 2020

Each time I go it's a 2-3 hour wait. Last visit on 10/14 was an 8 hour wait. Horrible experience. I was offered a Lyft, it never came. No one called to update me on the status of my car. More

by JCGONZALEZ292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Consultant
Oct 29, 2020 -

Nissan of Torrance responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 24, 2020

Hi I’m very happy with my car service you provided. Mr Mit is very kind and helpful for all my needs. Thank you for your help More

by BRAD0NNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Mit
Oct 29, 2020 -

Nissan of Torrance responded

Hello Brad0nny, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 22, 2020

Excellent Excellent repeat repeat repeat repeat repeat repeat repeat t t t t t t t t t t t t t t t t t More

by SCOTTH4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Nissan of Torrance responded

Hi Scott, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 19, 2020

Chris the man who helped me out was awesome. He didn’t try to sell me on the things that may be required maintenance, I’ll be back later to fix the rest of the concerns. More

by GIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 29, 2020 -

Nissan of Torrance responded

Hello Gio, we are so happy to read such a great review about Nissan Of Torrance! If you have any further questions, please give us a call. We're always happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 19, 2020

Friendly but not very efficient. Service departament hours changed from 7am to 8am for opening. Took too long to turnover the car. Was not given an estimate. Does not appear to have resolved the steer More

by Glicia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Oct 29, 2020 -

Nissan of Torrance responded

Hello Glicia, Thank you for taking the time to tell us about your recent experience. We are disappointed to hear about your experience. Please give us a call at your earliest convenience at 310-536-4000 x2249 so that we can work toward a resolution. We look forward to hearing from you. Kind Re gards, Elizabeth Reyes Customer Relations Manager

October 16, 2020

Great attitude and helpful staff. Felt appreciated and valued. Can't thank their service team and their management. Received a follow call from Elizabeth and she was very attentive and thank me for my bus More

by Jlong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 16, 2020

Service was great’ will bring all my vehicles here In the future. Thank you for the service. Would recommend a hot dog stand for Saturday More

by MNQUINTANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch
Oct 29, 2020 -

Nissan of Torrance responded

Hello Mnquintana, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! Thanks again for the recommendation, and have an amazing day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 16, 2020

Manny and everyone was great! He was knowledgeable and very friendly. The car was ready at the time promised and they even offered me a ride within a 10 mile radius if I wanted to get food or anything More

by EHOYKIF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Villegas
Oct 29, 2020 -

Nissan of Torrance responded

Hello Ehoykif, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 15, 2020

Claudio and everyone I spoke to were really helpful! I will certainly be visiting this same service center if I need to do so in the future. More

by MARITZA.MIRANDA3765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudio
Oct 29, 2020 -

Nissan of Torrance responded

Hello Maritza, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

...
216
...