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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,233 Reviews

2,233 Reviews of Nissan of South Bay - Service Center

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December 08, 2020

Dealership is great; great staff and great technicians. My vehicle had issues starting and it turned out to be the break pedal/start button switch that was faulty. Fist visit, tech thought it was the batte More

by jtbrad33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Quintana
Dec 19, 2020 -

Nissan of Torrance responded

Hi! We're so happy we were able to help you out! We are happy to pass along your comments to the team here at Nissan Of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 08, 2020

The worst experience of my life! Bought my car in for an axle noise diagnosed by independent mechanic, and you guys replaced unnecessary my transmission, putting my car halfway back together. It took me a m More

by Monika
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Elizabeth Reyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Hernandez, Jordan Blas
Dec 24, 2020 -

Nissan of Torrance responded

Hello Monika, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Our Team did their best to do right by you, we also worked closely with the manufacture. We are glad that your vehicle is now fixed and working properly. Take care!

December 08, 2020

Jordan Blas services are on point going the extra to make sure things are being service good customer service, greatly appreciated. Thank You More

by KATFAITHCEJA
Recommend Dealer
Yes
Employees Worked With
Jordan Blas
Dec 19, 2020 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 04, 2020

Great service! I was treated with respect and they did their work promptly. Claudio rushed to get my car checked in when I arrived and texted me when it was completed. Thanks guys! More

by DPET1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Dec 19, 2020 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We look forward to your next visit! Take care! Kind regards, Elizabeth Reyes Customer Relations Manager

December 03, 2020

the service was thorough and done in a timely matter. Other work was recommened and taken. would return there again and Manuel Villegas was pleasant and helpful. More

by MO3977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Dec 19, 2020 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 02, 2020

Service was super quick and I was told it would be 2 hour. Actually it was done in 1 hour. This was the fastest time More

by JUL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dont recall
December 02, 2020

It took a long time to wait for the car. As I was walking around the dealership I noticed the car was parked on the lot ready but no one told me that and I was there at the dealership. More

by vice59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
December 02, 2020

I’ve had the pleasure of working with Manny. He is very polite and professional and has always met my high expectations. Makes recommendations, Is not pushy and keeps me up to date regarding me vehicle. More

by ecy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
December 02, 2020

I was very satisfied with the service, and David was very helpful. I came in for my regular oil change. Even though it was just an oil change, I still was treated as if I was buying a car. More

by ZEPPY32164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 01, 2020

Claudio is a friendly face in a crowd. He is always so helpful and just stands out with a positive apporach in getting the job done! He is such a quality team member and a great representation of the stan More

by nickieebee3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Dec 03, 2020 -

Nissan of Torrance responded

Hello Nickieebee3, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

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