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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,163 Reviews

2,163 Reviews of Nissan of South Bay - Service Center

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August 20, 2021

The service was great. But corporate parts prices killed the transaction. I ended up getting my transmission done at a local competitor with great reviews for less than half the price! More

by AMOSYCHEUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2021

Very poor customer service, from front desk attendant to service technician , all the way up the management. They already take hours assisting paying customers that you’d think they’d have great customer se More

by Customer50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shanara, Albert Vu
August 20, 2021

Efficient staff who communicate clearly and follow up with their promises in a prompt and kind manner. Work is constantly done on time and efficiently. More

by ridefly4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Albert Vu, Eddie Rosas
Aug 25, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 20, 2021

Manny was friendly and professional All the staff had been courteous when I have interacted with them. I was pleased that my service was compled faster than what was told to me when I arrived. More

by WILLIAMS6011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Aug 25, 2021 -

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan Of Torrance! Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

Aug 25, 2021 -

WILLIAMS6011 responded

I appreciate the friendly professional service. Thanks again.

August 19, 2021

very friendly customer service and fast at what they do. did not have one single problem with anyone there and was satisfied with everything done More

by ALLENJ600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Aug 25, 2021 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 19, 2021

I had always received outstanding service from your advisors. Two stars is what I feel the last advisor deserved for her assistance. It was from when I arrived until I left. Took a while before I was c More

by MIDEASANCHEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mia Young
August 17, 2021

I went to get my oil change and Mia went above and beyond the call of customer service for me. Thanks Mia for your help. More

by Hellodfkitty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mandez Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mia Young
Aug 25, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 15, 2021

Great Job maintenance was done well. All parts was installed in the right way and I am satisfied with the overall service. I am glad, More

by DRAGON16WESTWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Aug 25, 2021 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 13, 2021

Great service and decent price.. Knowledgeable and courteous staff. Clean waiting rooms and restrooms. WiFi friendly Will definitely return soon and recommend to friends and family More

by WUNDERWMN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Aug 25, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! We are happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. We hope to be of service to you again in the future. Best wishes, Nissan Of Torrance

August 13, 2021

I always bring my work van to get it service here manny was very helpful and professional, from the moment you step in you know they will take care of you. More

by ROMAN_AVALOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Aug 25, 2021 -

Nissan of Torrance responded

Hello, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

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