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Nissan of Torrance

Torrance, CA

4.4
2,190 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,190 reviews

September 15, 2020

Friendly, but it takes too long to get a simple oil change. You would think with an appointment it wouldn’t take over two hours. More

by Joeferrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
Sep 23, 2020 -

Nissan of Torrance responded

Hello Joe, We are disappointed to hear that the service took longer than expected. We will use your comments to refine our efforts to improve our service. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2020

Good service easy to get in location and clean employees are friendly and good service I alway come to this location since I have my Nissan More

by Phussadee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Nissan of Torrance responded

Hello Phussadee, Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2020

Great customer service. Great professional with dealing with my maintenance services needed for my car. Would definitely come back to get service done. Great overall. More

by sii90250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Nissan of Torrance responded

Thank you for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2020

I took it for check up red light and they did different that I wanted it I am so disapinted and also for one me they didn’t want to take me home More

by Ricardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elizabeth Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Nissan of Torrance responded

Hello Ricardo, I am very sorry to hear about your visit. We definitely offer transportation, your visit should not have been the exception to the rule. As for the repairs on your vehicle, if our Technician or Advisor missed something, we would definitely appreciate the opportunity to correct our mistake. I am not sure if you have been in contact with a Manager or your Service Advisor, but if you haven't we would like to help. Please contact me at ereyes@ntnissan.com, and I will do my best to resolve any concerns you may have. I look forward to being of assistance. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2020

They tried to charge me $400+ to replace a headlight and breaklight. The employees were also very rude and i had an awful experience. Not going back unless they make it up to me. More

by Faruk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elizabeth Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Nissan of Torrance responded

Hello, We are sorry to hear that you did not receive the top quality service we strive to provide. We would like a better understanding of your experience, if you are willing to further discuss, please contact us at ereyes@ntnissan.com. We hope to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2020

Good service, pretty friendly staff. Clean facility. Could’ve updated the service sticker but that’s a minor detail. Everything else was good. Will return. More

by JSIXX73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Nissan of Torrance responded

Hi Jsixx73, Jsixx73, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We will definitely bring the sticker up during our next service meeting, to ensure, it does not happen again. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2020

My service person is honest and great very Knowledgeable, does not talk me into things the car does not mean look out for my safety and best interest he’s an asset to your company I believe his name is Claud More

by QCARYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Nissan of Torrance responded

Hi Qcaryn, Thank you so much for your positive comments about Nissan Of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2020

My overall experience was much better and easier than I thought. David sold me my car and he was very attentive and was very patient and kind. The staff was nice and everyone was eager to help or answe More

by MGA9394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Sep 23, 2020 -

Nissan of Torrance responded

Hello, thank you so much for your high rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 05, 2020

My experience at Nissan of Torrance was the best! The service that they gave me ad my Son was the best! I feel that they actually cared about us and did everything in their power to give us the best deal More

by Yolanda31405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica and Liz
September 02, 2020

Jorge was kind and courteous, knew the exact car I wanted. He went above and beyond, he even drove my car home, because I was in my husbands car. He also invited me to come back if I wanted to go over More

by Claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.