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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.4
2,201 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,201 reviews

October 29, 2020

In for oil change and routine inspection. Excellent service as always . Everyone was courteous and service was prompt. Car was clean and ready to go in just over an hour More

by TROUBLEDOG52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2020 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relation Manager

Helpful
October 27, 2020

He is a good dealer, I got two Nissan cars, one I bought at Nissan in Gardena and another at Nissan in Torrance and they honestly have better service at Nissan in Torrance, they are very attentive from the More

by Julio z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudio Gutiérrez
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Oct 29, 2020 -

Nissan of Torrance responded

Hello Julio, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

Helpful
October 26, 2020

Excellent service very kind thanks. She help me a lot with my ride at home., she offers me to wash my truck..!!!!!!! That awesome thank you.... More

by FRANKMATADAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2020 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

Helpful
October 26, 2020

Each time I go it's a 2-3 hour wait. Last visit on 10/14 was an 8 hour wait. Horrible experience. I was offered a Lyft, it never came. No one called to update me on the status of my car. More

by JCGONZALEZ292
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Consultant
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Oct 29, 2020 -

Nissan of Torrance responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

Helpful
October 24, 2020

Hi I’m very happy with my car service you provided. Mr Mit is very kind and helpful for all my needs. Thank you for your help More

by BRAD0NNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Mit
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Oct 29, 2020 -

Nissan of Torrance responded

Hello Brad0nny, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

Helpful
October 23, 2020

Had a great experience at Nissan of Torrance, the customer service was excellent, very friendly and respectful. I couldn't be any happier with there service. More

by Cyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elisa Zamora
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Oct 29, 2020 -

Nissan of Torrance responded

Hi Cyd, thank you so much for your positive comments about Nissan Of Torrance! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

Helpful
October 22, 2020

Excellent Excellent repeat repeat repeat repeat repeat repeat repeat t t t t t t t t t t t t t t t t t More

by SCOTTH4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2020 -

Nissan of Torrance responded

Hi Scott, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

Helpful
October 21, 2020

no vuelvo a comprar carro nissan son pesimos en su cumplimiento problemas y no soluciones mi peor experiencia fue comprar nissan 😢 son amables mientras te venden y despues ni te conocen te pasan de u More

by NO2lidua vazquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
todos son iguales
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Oct 22, 2020 -

Nissan of Torrance responded

Hola, Estamos muy decepcionados en escuchar sobre su reciente experiencia. Por favor denos la oportunidad de resolver cualquier cuestion que usted tenga. En orden de poder asistir, ocupamos su nombre y telefono para contactarnos. Si usted decea darnos mas detalles sobre su experiencia, por favor de mandarme un correo electronico con la informacion que le pedimos; mi correo electronico es ereyes@ntnissan.com. Esperamos poder resolver su cuestion. Saludos hamables, Elizabeth Reyes Directora de Relaciones al Cliente

Helpful
October 19, 2020

Chris the man who helped me out was awesome. He didn’t try to sell me on the things that may be required maintenance, I’ll be back later to fix the rest of the concerns. More

by GIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 29, 2020 -

Nissan of Torrance responded

Hello Gio, we are so happy to read such a great review about Nissan Of Torrance! If you have any further questions, please give us a call. We're always happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

Helpful
October 19, 2020

Friendly but not very efficient. Service departament hours changed from 7am to 8am for opening. Took too long to turnover the car. Was not given an estimate. Does not appear to have resolved the steer More

by Glicia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
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Oct 29, 2020 -

Nissan of Torrance responded

Hello Glicia, Thank you for taking the time to tell us about your recent experience. We are disappointed to hear about your experience. Please give us a call at your earliest convenience at 310-536-4000 x2249 so that we can work toward a resolution. We look forward to hearing from you. Kind Re gards, Elizabeth Reyes Customer Relations Manager

Helpful
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