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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.4
2,336 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,336 reviews

May 17, 2021

Associate was rude and took his lovely time, when my car was ready, 25 min prior of him approaching me. I even communicated to him, that I needed to leave soon. Took more than two hours for a oil change. Wo More

by JAM12227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Claudio Gutierrez
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Jun 01, 2021 -

Nissan of Torrance responded

Hello, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We hope you are willing to give us another chance. Please reach out to us at (310) 536-4000 x2249 or for a quicker response email me at ereyes@ntnissan.com so we can work towards a resolution. I look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 17, 2021

Polite staff member who kept me well informed with the progress of my car. Also, the lyft ride was very convenient. This was the most pleasant experience I've had with this location. More

by VICKI973343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Report | Print
May 18, 2021 -

Nissan of Torrance responded

Hello Vicki, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 17, 2021

Love Nissan of Torance. SO MUCH BETTER than the horrible other Nissan dealer we delt with prior. Always nice and always top level service! I've already recommended Nissan of Torrance to friends and family. More

by ADIXON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
May 18, 2021 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 17, 2021

Service was great and will come back soon. Manny did an excellent job servicing my car. The price was on point with replacing my headlights. More

by HARICOOKESTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
May 18, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Managers

May 16, 2021

Nissan provided great services including drop off and pick up rides and also warranty service inquiries requesting the money back if it’s covered by insurance More

by NAKAMURM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Report | Print
May 18, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! Your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 15, 2021

I'm always greeted with friends customer service when I first pull up and the staff inside as well I like that I get good up dates about my car and the services performed on my car and my car returned bank More

by nanettescott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Report | Print
May 15, 2021 -

Nissan of Torrance responded

Hi Nanette we are very happy we could provide you with a positive experience! Your wonderful feedback and rating mean a lot to us. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 14, 2021

I have a 2010 Nissan rogue and I have never taken it anyplace other than Nissan for service. I know if anything needs to be replaced it will be replaced with the correct part More

by Jimmie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
May 15, 2021 -

Nissan of Torrance responded

Hello Jimmie, We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Torrance! Thank you for choosing us! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 14, 2021

Mendez did a great job. He sold me a frontier and gave me the best service I ever had at a dealership. Thanks again brother!!! More

by alreed97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandez Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2021 -

Nissan of Torrance responded

Hello, congrats on your new Frontier! We are happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you for choosing Nissan of Torrance. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 14, 2021

Service was very good yesterday. My service advisor kept me up to date on what was going on. Claudio Gutierrez was very courteous, gave me all the coupons that applied to my service. I arrived on time and More

by TYNADOLL33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Report | Print
May 15, 2021 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. It is reviews like this that give us motivation and help us ensure we provide high-quality care. Kind regards, Elizabeth Reyes Customer Relations Manager

May 14, 2021

Everyone was nice, pleasant, helpful and the location is very convenient, clean and the procedures regarding service was something new to me. Everything was by text. But it was very easy and very knowledgea More

by SHELIA6BRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns Service advisor
Report | Print
May 15, 2021 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. Thank you for the high star rating! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

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