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Nissan of Torrance

Torrance, CA

4.4
2,337 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,337 reviews

June 05, 2021

Quality of work poor. Charged for an alignment and they did not do it. Had to come back rear wheel visually cambered in and the steering wheel was not centered. I cannot believe they would give somebody th More

by BETHANYPSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick
Jul 03, 2021 -

Nissan of Torrance responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us the opportunity please contact me at ereyes@ntnissan.com and I will work with you to make it right. I look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 05, 2021

Pleasant people prompt service. Very good at sending a Pleasant people prompt service. Very good at sending a reminder when service is due. Like the rewards program. Don't like being forced to write 2 More

by F1RANKG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
Jun 07, 2021 -

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 04, 2021

I always have a good experience when I come to Torrance Nissan! Mia is the sweetest girl and makes it a pleasure to be a customer! All the staff is great. More

by MISERYKILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Jun 05, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 04, 2021

Gerardo Torres was amazing. He helped me get the car I’ve wanted for a while a now and he made it happen ! :) 6 stars for him !! More

by JoseM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo Torres
Jun 07, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 04, 2021

The price pulled me in great friendly i didnt expect carwash that was nice but u could see spears washed with dirty rag hope work was not done the way that car wash was windows i had to stop at gas stat More

by RMROD2GTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Gonzalez
Jun 07, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We will make sure to make this a topic at our next meeting as we understand the cleanliness of the vehicle is very important. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 04, 2021

Outstanding customer service from all parties involved. From my first phone call with John Kim to the many follow up calls and welcome from Mandez Jones. More

by JB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandez Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kim
Jun 07, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 03, 2021

John Kim made the leasing of a new 2021 Leaf SV very easy and fast, with no negotiation, I knew the exact car I wanted and saw it on line at the dealership, and the price I was willing to pay after doing my More

by bettyleaf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandez Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geraldo Torres, John Kim, and In Finance, not Sales was Mandez Jones.
Jun 05, 2021 -

Nissan of Torrance responded

Hi Betty, thank you so much for your positive comments about Nissan Of Torrance! Please contact Nissan Connect Services for reimbursement, you may have signed up for premium. If you should need further assistance we are happy to help. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 03, 2021

I glad to be taken my vehicle to be serviced by Nissan, they have well trained technicians who knows what they are doing. Very well More

by NICEE_333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Jun 05, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 03, 2021

I had a wonderful experience, got a deal a deal best suited for my and MJ took great care of me, made my first new truck lease a great experience! Thanks! Looking forward to working with MJ in the futur More

by BISHOP82252
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandez Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Mims
Jun 07, 2021 -

Nissan of Torrance responded

Hello, we are very happy we could provide you with a positive experience! We appreciate you taking the time to leave us this feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 03, 2021

Quick and professional service. When I showed up and parked in line an attendant told me what to expect and when I would be helped. More

by BASHAW6807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Jun 07, 2021 -

Nissan of Torrance responded

Hi, we are so happy to read such a great review about Nissan Of Torrance! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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