Nissan of Thousand Oaks - Service Center

This is the first dealership I've regularly taken my car to for service (didn't foist the chore off on my husband.) It's due to Julie in Service. She makes it so quick, easy, and is so customer-service or to for service (didn't foist the chore off on my husband.) It's due to Julie in Service. She makes it so quick, easy, and is so customer-service oriented. In one instance, the computer in my car blew while I was out of town, and Julie really went the extra mile to assist in getting the car up and working so I could get it back to town and then provided a loaner until the situation was resolved. If more dealerships had people like Julie working there, women wouldn't put off getting their cars serviced. This alone keeps me in a Nissan. More

Nissan of Thousand Oaks has the best service department I have found in the area, and I am willing to drive 30 miles out of my way just because of the personal attention and excellent service that I receive have found in the area, and I am willing to drive 30 miles out of my way just because of the personal attention and excellent service that I receive there. The entire service department is extremely capable, especially Julie Spickerman, the assistant service manager. Julie cuts out the B.S. and will help you identify what you actually need and tell you what you don’t need or what you can wait to do later. Julie earned my trust when she showed me greasy broken parts in her office so I could see the problem first hand. At many dealers the service advisor seems like they have never touched a car, but everyone at T.O. Nissan knows a lot about cars and aren’t afraid to get out in the shop and get you the full story from the mechanics. You always get a full report from the service advisor after they inspect your car instead of just dumping you at the cashier without any feedback, like some dealers do. This dealer wants your repeat business and isn’t interested in milking your wallet dry every time you come in. They regularly go above and beyond and even make an effort to get to know their customers personally. I have been extremely happy with Thousand Oaks Nissan and highly recommend them for service. More