Nissan of Thousand Oaks - Service Center

Julie always surprises me about her knowledge of the mechanics of my Z, and she has always done her very best to see that I get the servicing that is needed, and no more (unlike some of my previous deal mechanics of my Z, and she has always done her very best to see that I get the servicing that is needed, and no more (unlike some of my previous dealers that always found ways to jack up the bills one way or another). She's the Best! More

Julie Spickerman is great and why we drive from Santa Barbara to T/O for our service. Julie makes the service experience as she confirms by email. When our Titan had noise in the drive train and three ot Barbara to T/O for our service. Julie makes the service experience as she confirms by email. When our Titan had noise in the drive train and three other dealers couldn't find the problem. Julie asked the obvious when do hear the noise and what are you doing? Our answer "under 5-mph and with our travel trailer". Julie said bring the rig down and we will find it, they found the problem the same day. Julie was the only service advisor to tackle our complete problem, thank you. We drive to T/O for all major services. More

I love Julie in the service department. I tell her what my car is doing or a sound it's making and she already knows what is wrong with my car before it even gets to the service department. She is great!! my car is doing or a sound it's making and she already knows what is wrong with my car before it even gets to the service department. She is great!! I will buy another Nissan just to stay with her. I trust her 100% Cheryl S. More

I purchased my car from this dealer and had a really great experience with purchasing it, it was smooth, and easy.. Normally I do not take may cars to the dealers for maintenence as I always feel the great experience with purchasing it, it was smooth, and easy.. Normally I do not take may cars to the dealers for maintenence as I always feel they charge too much, but this car had the newer transmission style, so I decided to take it here to be sure it was getting correctly maintained. I have had no issues with my experiences there. I am able to email to make appoinments, and Julie has been fantastic. She always goes the extra mile to make sure I am getting everything I need, and helps make sure my car is getting taken care of and ready when promised. I woudl highly reccommed this dealer to anyone looking for a new car, or just looking to get service on the one they already have. More

I purchased my car from this dealership and have continued to go there for service, primarily because of Julie Spickerman. Julie has gone "above and beyond" for me on a number of occasions and is p continued to go there for service, primarily because of Julie Spickerman. Julie has gone "above and beyond" for me on a number of occasions and is particularly sensitive to the fact that I don't have a lot of time. While service and parts prices are high at all dealers, I continue to come here because of the excellent customer service I get from Julie. More

Julie always takes great care of my truck. She is very responsive to my questions via e-mail and phone regarding regular maintenance issues as well as emargencies. I have been taking my truck to Nissan f responsive to my questions via e-mail and phone regarding regular maintenance issues as well as emargencies. I have been taking my truck to Nissan for maintenance at this dealership for several years and have recommended it to my family members and friends, who have also become satisfied customers. I also LOVE the new rewards program. More

Although I would not buy from this dealership again, as long as I can deal directly with Julie Spickerman I will continue to maintain my vehicle at this service department. I had a bad purchase experience long as I can deal directly with Julie Spickerman I will continue to maintain my vehicle at this service department. I had a bad purchase experience there. Essentially I was lied to and hassled when I asked for the things they promised to actually be done. Julie seems to care about her customers and goes that extra mile. I believe when she tells me something needs to be done that it does need to be done, and that it costs what she says it costs, and is she says it isn't isn't convered under the warranty that she actually checked and made sure that it wasn't. She (and the fact that it is conveniently close to my office)is the only reason I have any contact with this dealership. More

These folks get me on an express basis and do excellent work. I have never had a single complant about their performance. The young lady in the corner office in the service entrance, julie Spickerman is l work. I have never had a single complant about their performance. The young lady in the corner office in the service entrance, julie Spickerman is like a watch commander directing the bay work. More

Julie is an excellent reason to use this service department, and is a huge part of why I will buy another Nissan. She makes the service experience as painless as possible, and I always know that I department, and is a huge part of why I will buy another Nissan. She makes the service experience as painless as possible, and I always know that I can trust whatever she says the car needs. When my car was experiencing antenna problems, Julie was ready to take the antenna off her own car to make sure I got one. Service advisers like that are hard to find. More

Julie Spickerman has been my Service Mgr for about 10 years. She's thorough, returns my e-mails in a timely fashion and very accurate when providing price quotes on my repairs. She knows I'm a single p years. She's thorough, returns my e-mails in a timely fashion and very accurate when providing price quotes on my repairs. She knows I'm a single parent so when I have more than one thing that needs repair, she helps me prioritize those repairs based on safety. She is terrific and knows her stuff! I always tell her bosses to keep her happy, because if she's gone, I'm gone! More