Nissan of Thousand Oaks - Service Center

My first time to this dealership which is very far from where I live (Santa Monica Nissan closed), but I will return. Julie Spickerman terrifc---a big asset to this dealership!! Sherwin F. Biesman where I live (Santa Monica Nissan closed), but I will return. Julie Spickerman terrifc---a big asset to this dealership!! Sherwin F. Biesman More

Julie was amazing and so very helpful. This is the second auto she has helped us with and every visit always goes smoothly. It is a pleasure to work with her auto she has helped us with and every visit always goes smoothly. It is a pleasure to work with her More

Everytime I visit this dealership it reinforces my feeling that they truly care about their customers. I have purchased six vehicles from this group. From my first service experience with Julie Spicke feeling that they truly care about their customers. I have purchased six vehicles from this group. From my first service experience with Julie Spickerman it was clear that she really cared about me as a person and had an amazing grasp of every aspect of the car business. Julie is the reason I started and remains the reason for my long, positive relationship with this dealership. The last four vehicles I bought were from from Teri Sipotz. She has become like family. She always keeps tabs with me and my family. We love the attention! These two amazing women are the key to the tremendous success of this dealership! More

02/24/11 I have been and always deal with John Mirth 02/24/11 I have been and always deal with John Mirth in Service. He provides excellent customer service and pays great attention to the details. H 02/24/11 I have been and always deal with John Mirth in Service. He provides excellent customer service and pays great attention to the details. He over-sees all of the service departments work and the quality of the departments work is superior. Having dealt w/ John since I have leased 2 vehicles from Nissan of Thousand Oaks, I would not go anywhere else from an oil change to a major service repair. For the past 30 months of my service history w/ the dealership,the quality of their work is tops in their field. Other car dealers service departments could take lessons from the people at Nissan of Thousand Oaks. Johns friendliness goes without question as he is always available either by phone (always returning all my calls) or in person. My overall experience with your dealership from your sales and leasing group to John in Service, gets an A+. I would and always do recommend your dealership highly and in particular John Mirth in Service. As far as pricing goes, I always use the dealership for their quality of service and for their pricing. In todays economy, Nissan of Thousand Oaks has stepped up to the plate by watching their prices as they are very competitive to all of the Mom & Pop shops around town., People should take note, the day of the dealer which was once considered overpriced and charging full retail on parts and labor, has come full circle. If people would compare prices, this dealer is right there at the head of the class. Thanks Guys. Bob A. Thousand Oaks, Ca. More

Julie Spickerman is the best service person that I have ever dealt with at an auto dealer. She is up-front, honest and very knowledgeable. I always feel that I understand what needs to be done and why. ever dealt with at an auto dealer. She is up-front, honest and very knowledgeable. I always feel that I understand what needs to be done and why. I have a 2004 Maxima and am getting close to wanting to buy a new car. While I am interested in other models, I may simply stay with a Nissan so I can continue to deal with Julie. More

Julie is the person you want to deal with here. The biggest thing I look for is honesty and knowledge. She tells you the truth and what you really need to do. Great customer service and knows how to tr biggest thing I look for is honesty and knowledge. She tells you the truth and what you really need to do. Great customer service and knows how to treat customers!! Goes above and beyond her call of duty to make sure everything is taken care of. More

Talking the car in for serivce at TO Nissan and having Julie to help us makes this an easy experience. When Julie advises us what work needs to be done - you can trust her that it is necessary and not jus Julie to help us makes this an easy experience. When Julie advises us what work needs to be done - you can trust her that it is necessary and not just soemthing being done for the hell of it. More

Julie always surprises me about her knowledge of the mechanics of my Z, and she has always done her very best to see that I get the servicing that is needed, and no more (unlike some of my previous deal mechanics of my Z, and she has always done her very best to see that I get the servicing that is needed, and no more (unlike some of my previous dealers that always found ways to jack up the bills one way or another). She's the Best! More

Julie Spickerman is great and why we drive from Santa Barbara to T/O for our service. Julie makes the service experience as she confirms by email. When our Titan had noise in the drive train and three ot Barbara to T/O for our service. Julie makes the service experience as she confirms by email. When our Titan had noise in the drive train and three other dealers couldn't find the problem. Julie asked the obvious when do hear the noise and what are you doing? Our answer "under 5-mph and with our travel trailer". Julie said bring the rig down and we will find it, they found the problem the same day. Julie was the only service advisor to tackle our complete problem, thank you. We drive to T/O for all major services. More

These folks get me on an express basis and do excellent work. I have never had a single complant about their performance. The young lady in the corner office in the service entrance, julie Spickerman is l work. I have never had a single complant about their performance. The young lady in the corner office in the service entrance, julie Spickerman is like a watch commander directing the bay work. More