Nissan of Thousand Oaks - Service Center

Bought my 2009 Versa from Teri Sipotz, who was just wonderful! Very easy purchase, nice people all the way up. Have had every single service done at the dealership, which is a first for me. I can't say wonderful! Very easy purchase, nice people all the way up. Have had every single service done at the dealership, which is a first for me. I can't say enough about Julie Spickerman! She's friendly, honest, (and a bit outrageous.) I trust her to tell me exactly what I need done, and more importantly, what I don't. I gotta tell you, my experience at Nissan of Thousand Oaks has been top notch. I'll continue to have my little Versa serviced there as long as Julie will have me. More

Julie is an excellent reason to use this service department, and is a huge part of why I will buy another Nissan. She makes the service experience as painless as possible, and I always know that I department, and is a huge part of why I will buy another Nissan. She makes the service experience as painless as possible, and I always know that I can trust whatever she says the car needs. When my car was experiencing antenna problems, Julie was ready to take the antenna off her own car to make sure I got one. Service advisers like that are hard to find. More

Julie Spickerman has been my Service Mgr for about 10 years. She's thorough, returns my e-mails in a timely fashion and very accurate when providing price quotes on my repairs. She knows I'm a single p years. She's thorough, returns my e-mails in a timely fashion and very accurate when providing price quotes on my repairs. She knows I'm a single parent so when I have more than one thing that needs repair, she helps me prioritize those repairs based on safety. She is terrific and knows her stuff! I always tell her bosses to keep her happy, because if she's gone, I'm gone! More

This is the first dealership I've regularly taken my car to for service (didn't foist the chore off on my husband.) It's due to Julie in Service. She makes it so quick, easy, and is so customer-service or to for service (didn't foist the chore off on my husband.) It's due to Julie in Service. She makes it so quick, easy, and is so customer-service oriented. In one instance, the computer in my car blew while I was out of town, and Julie really went the extra mile to assist in getting the car up and working so I could get it back to town and then provided a loaner until the situation was resolved. If more dealerships had people like Julie working there, women wouldn't put off getting their cars serviced. This alone keeps me in a Nissan. More

My mom and I both own Nissan's and always take our vehicles into the Thousand Oaks location for service (even though there is a closer Nissan dealership to where I live). The reason for this is the S vehicles into the Thousand Oaks location for service (even though there is a closer Nissan dealership to where I live). The reason for this is the SUPERIOR service that we receive from John Murth. He is always extremely knowledgeable, courteous and friendly and he makes sure that our vehicles are taken care of properly. Even though he is always busy, he makes sure to take the time to help us and answer any of our questions. It is a pleasure to do business with him and the rest of the staff at Thousand Oaks Nissan! More

Nissan of Thousand Oaks has the best service department I have found in the area, and I am willing to drive 30 miles out of my way just because of the personal attention and excellent service that I receive have found in the area, and I am willing to drive 30 miles out of my way just because of the personal attention and excellent service that I receive there. The entire service department is extremely capable, especially Julie Spickerman, the assistant service manager. Julie cuts out the B.S. and will help you identify what you actually need and tell you what you don’t need or what you can wait to do later. Julie earned my trust when she showed me greasy broken parts in her office so I could see the problem first hand. At many dealers the service advisor seems like they have never touched a car, but everyone at T.O. Nissan knows a lot about cars and aren’t afraid to get out in the shop and get you the full story from the mechanics. You always get a full report from the service advisor after they inspect your car instead of just dumping you at the cashier without any feedback, like some dealers do. This dealer wants your repeat business and isn’t interested in milking your wallet dry every time you come in. They regularly go above and beyond and even make an effort to get to know their customers personally. I have been extremely happy with Thousand Oaks Nissan and highly recommend them for service. More