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Nissan of Thousand Oaks - Service Center

Thousand Oaks, CA

4.9
126 Reviews

126 Reviews of Nissan of Thousand Oaks - Service Center

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June 05, 2025

Quick to communicate available service(s) and very friendly and knowledgeable. Were able to assess my car quickly and give sound advice on next steps as well as provide services. More

by jenironmoccasin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

First time at a new service place and had a great experience. People were very friendly along with a nice area to wait in. Car was done in about 2 hours along with a wash. More

by ddeki9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Excellent customer service and overall attention to detail. Will be scheduling my next service appointment with this dealership. More

by franciscont1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Very helpful service - friendly interaction, great communication, would recommend to anyone needing service on their car More

by ioffe.rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

The service department was very efficient and professional. My service representative, Jacob, provided excellent customer service. I will recommend to my friends. More

by matthewhiggins33445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
June 02, 2025

They were very smooth with the whole process. The only thing I’d say is the driver took a while to come pick us up. More

by cassiebleher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Extremely helpful and professional. Greeted me and answered all question. Great experience He's the best More

by danielleojeda91
Recommend Dealer
Yes
Employees Worked With
Brian Fudenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Fudenberg
Jun 04, 2025 -

Nissan of Thousand Oaks responded

Danielleojeda91, thank you so much for your high rating and this review! We hope you have a great day!

May 30, 2025

Fast and super kind! ! Fit me in even though my appointment was a different day. Always treated like family. More

by kathrynaryia.zambrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Fudenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Nissan of Thousand Oaks responded

Kathrynaryia.zambrano, Thank you for taking the time to let us know how we did. We're so glad we were able to help you out. Have a great day!

May 29, 2025

Jacob and the team here are awesome and I always feel taken care of when I come in More

by Heylee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Jun 02, 2025 -

Nissan of Thousand Oaks responded

Heylee, your wonderful feedback and rating mean a lot to us. Thank you and have a great day!

May 29, 2025

Very professional, great service. The service agent that I had kept me up to speed on all the progress and additional items needed. More

by henningcandice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Nissan of Thousand Oaks responded

Hello Henningcandice, thank you; we appreciate your feedback and this great review!

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