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Nissan of Thousand Oaks
Thousand Oaks, CA
72 Reviews
The staff here at Nissan of Thousand Oaks take pride in the vehicles we sell and strive to succeed in great customer experience and satisfaction. Our friendly staff at Nissan of Thousand Oaks are eager to assist you in your car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 72 reviews
January 21, 2011
Nissan of Thousand Oaks has the best service department I have found in the area, and I am willing to drive 30 miles out of my way just because of the personal attention and excellent service that I receive have found in the area, and I am willing to drive 30 miles out of my way just because of the personal attention and excellent service that I receive there. The entire service department is extremely capable, especially Julie Spickerman, the assistant service manager. Julie cuts out the B.S. and will help you identify what you actually need and tell you what you don’t need or what you can wait to do later. Julie earned my trust when she showed me greasy broken parts in her office so I could see the problem first hand. At many dealers the service advisor seems like they have never touched a car, but everyone at T.O. Nissan knows a lot about cars and aren’t afraid to get out in the shop and get you the full story from the mechanics. You always get a full report from the service advisor after they inspect your car instead of just dumping you at the cashier without any feedback, like some dealers do. This dealer wants your repeat business and isn’t interested in milking your wallet dry every time you come in. They regularly go above and beyond and even make an effort to get to know their customers personally. I have been extremely happy with Thousand Oaks Nissan and highly recommend them for service. More
by AJEVENTURA
Employees Worked With
Julie Spickerman
September 09, 2008
I had called the dealership in an attempt to negotiate a price on a brand new Murano. The salesman was very helpful but in the end he couldn't give me the price I wanted. About fifteen minutes later, though price on a brand new Murano. The salesman was very helpful but in the end he couldn't give me the price I wanted. About fifteen minutes later, though, he called back and said not only was he going to match the price I wanted, he was going to beat it; the car in question was on ad that day for less than my requested price and he didn't realize it. I went down there that night and made the deal. I was pretty confident that I had gotten a good price as it was nearly $1000 less than the discounted price that Nissan corporate had offered us (my wife does work for them). That said, the salesman and finance guy were pleasant and helpful even though I didn't want to buy any protection packages, alarms or warranties. Car dealerships get a bad rap, which is for the most part, earned. I feel like I'm a little more savvy than most car buyers because I used to sell cars, so I recognize what it is that dealership staff can do to extract more of your money from your pocket. However, we never got any sense of being toyed with or lied to. On the contrary they were genuinely happy to have our business. I would definitely visit this dealership again. More
by mcpaul
Employees Worked With
John
