Nissan of Thousand Oaks

We originally stopped by after visiting a nearby dealership. When we arrived Mazie greeted us with a warm smile and friendly attitude. We were immediately disarmed of any apprehension and anxiety dealership. When we arrived Mazie greeted us with a warm smile and friendly attitude. We were immediately disarmed of any apprehension and anxiety that stems from buying a new vehicle. We found a vehicle that we liked but were not prepared at that moment to move forward (we were still in the process of selling our vehicle through a private transaction). One week later we were ready and remembered how sincerely helpful Mazie was at Thousand Oaks Nissan so we did not hesitate to make the more than 30 minute drive back even though there are at least five closer Nissan dealers that I can think of off hand. We truly appreciate her efforts and warm heart. More

Julie Spickerman is the best service person that I have ever dealt with at an auto dealer. She is up-front, honest and very knowledgeable. I always feel that I understand what needs to be done and why. ever dealt with at an auto dealer. She is up-front, honest and very knowledgeable. I always feel that I understand what needs to be done and why. I have a 2004 Maxima and am getting close to wanting to buy a new car. While I am interested in other models, I may simply stay with a Nissan so I can continue to deal with Julie. More

Julie is the person you want to deal with here. The biggest thing I look for is honesty and knowledge. She tells you the truth and what you really need to do. Great customer service and knows how to tr biggest thing I look for is honesty and knowledge. She tells you the truth and what you really need to do. Great customer service and knows how to treat customers!! Goes above and beyond her call of duty to make sure everything is taken care of. More

Talking the car in for serivce at TO Nissan and having Julie to help us makes this an easy experience. When Julie advises us what work needs to be done - you can trust her that it is necessary and not jus Julie to help us makes this an easy experience. When Julie advises us what work needs to be done - you can trust her that it is necessary and not just soemthing being done for the hell of it. More

Julie always surprises me about her knowledge of the mechanics of my Z, and she has always done her very best to see that I get the servicing that is needed, and no more (unlike some of my previous deal mechanics of my Z, and she has always done her very best to see that I get the servicing that is needed, and no more (unlike some of my previous dealers that always found ways to jack up the bills one way or another). She's the Best! More

Amazing staff!! The best ever!!! Julie and Terry are the hardest working women in the business. My experience with them has always been a pleasure. They are thoughtful, proffesional and always looking out hardest working women in the business. My experience with them has always been a pleasure. They are thoughtful, proffesional and always looking out for their customers. I have referred many people to them, who have also been extremely satisfied. I will always be a loyal customer. More

Julie Spickerman is great and why we drive from Santa Barbara to T/O for our service. Julie makes the service experience as she confirms by email. When our Titan had noise in the drive train and three ot Barbara to T/O for our service. Julie makes the service experience as she confirms by email. When our Titan had noise in the drive train and three other dealers couldn't find the problem. Julie asked the obvious when do hear the noise and what are you doing? Our answer "under 5-mph and with our travel trailer". Julie said bring the rig down and we will find it, they found the problem the same day. Julie was the only service advisor to tackle our complete problem, thank you. We drive to T/O for all major services. More

These folks get me on an express basis and do excellent work. I have never had a single complant about their performance. The young lady in the corner office in the service entrance, julie Spickerman is l work. I have never had a single complant about their performance. The young lady in the corner office in the service entrance, julie Spickerman is like a watch commander directing the bay work. More

Julie is an excellent reason to use this service department, and is a huge part of why I will buy another Nissan. She makes the service experience as painless as possible, and I always know that I department, and is a huge part of why I will buy another Nissan. She makes the service experience as painless as possible, and I always know that I can trust whatever she says the car needs. When my car was experiencing antenna problems, Julie was ready to take the antenna off her own car to make sure I got one. Service advisers like that are hard to find. More

Julie Spickerman has been my Service Mgr for about 10 years. She's thorough, returns my e-mails in a timely fashion and very accurate when providing price quotes on my repairs. She knows I'm a single p years. She's thorough, returns my e-mails in a timely fashion and very accurate when providing price quotes on my repairs. She knows I'm a single parent so when I have more than one thing that needs repair, she helps me prioritize those repairs based on safety. She is terrific and knows her stuff! I always tell her bosses to keep her happy, because if she's gone, I'm gone! More