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Nissan of Thousand Oaks
Thousand Oaks, CA
85 Reviews
The staff here at Nissan of Thousand Oaks take pride in the vehicles we sell and strive to succeed in great customer experience and satisfaction. Our friendly staff at Nissan of Thousand Oaks are eager to assist you in your car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 85 reviews
November 11, 2024
I appreciate their hard work and being able to squeeze me in for a CVT fluid change. The employees are also very nice and professional. in for a CVT fluid change. The employees are also very nice and professional. More
by Jeffrey V.
Employees Worked With
October 09, 2024
Service has always been great at this location with the cleanest and most accommodating waiting room available. cleanest and most accommodating waiting room available. More
by ovo_swagg23
Employees Worked With
October 08, 2024
Service department at Infiniti Nissan of Thousand Oaks Rocks, Amazing service and help Glad for the opportunity to experience a great team Rocks, Amazing service and help Glad for the opportunity to experience a great team More
by Izaakmartinez
Employees Worked With
July 24, 2024
Do yourself a favor. If you need a new car, you won't do better than buying it at Thousand Oaks Infiniti-Nissan. They treated me like royalty, which I didn't expect at al If you need a new car, you won't do better than buying it at Thousand Oaks Infiniti-Nissan. They treated me like royalty, which I didn't expect at all. Here's why: I'm a customer on the very lowest end. When I first called them, I told them I needed the cheapest new car on the lot. When I went in, you would've thought that I was buying a fleet of their top-of-the-line, six-figure vehicles at over sticker price! I was extremely surprised at how well they treated me. After all, I worked them over pretty good, trying to squeeze every last bit of juice out of my every single penny. Me a penny pincher? Nah, xxxx no! I'm more of a penny STRANGLER! In any event, all I can say is, if they treated a low-end guy like me that well, you know they will take care of you supremely well. Hey, if they treated me any better, I'd ask them to adopt me! More
by MikeMorris0011
Employees Worked With
Cristian, Jacquelyn.
June 16, 2024
ask for her you won't regret it! ! I can't say enough about the Finance Manager, Fidel, other than totally awesome! He doesn't stop shopping for int. rates until you are happy! I ! I can't say enough about the Finance Manager, Fidel, other than totally awesome! He doesn't stop shopping for int. rates until you are happy! I can't leave out Drew, Sales Mgr. Great Captain of the team! He has great people skills and you can tell his employees love him! I actually had a lot of fun buying the car as they all had great personalities and took the stress out of getting you in the driver's seat of a new car! Thank you team Nissan of T Oaks! I will let everyone know how fabulous you are! More
by ohsocute2009
Employees Worked With
Jacquelyn, Fidel and Drew
October 04, 2023
He ido a muchos consecionarios de autos,pero Nissan de thousand oaks, es el mejor, su servicio y su personal son muy amables y sobretodo la rapidez con que arreglaron mi auto,muchas gracias Nissan de th thousand oaks, es el mejor, su servicio y su personal son muy amables y sobretodo la rapidez con que arreglaron mi auto,muchas gracias Nissan de thousand oaks More
by ricardorobles555
Employees Worked With
Stephenie
June 24, 2022
I've been buying and servicing cars from Steve Lapin and his teams for almost 30 years. I can't speak high enough as to his integrity, transparency, sense of humor, and management of his business. As a fam his teams for almost 30 years. I can't speak high enough as to his integrity, transparency, sense of humor, and management of his business. As a family-held business, hands down, I recommend Nissan of Thousand Oaks (and INFINITI of Thousand Oaks) for all your automotive needs: sales, service, parts . . . Great place. Great people. More
by Steve Bland
Employees Worked With
Mike Kope, Danny Bernstein, Rob Grimes, Sandy Lapin
February 22, 2013
We negotiated a price with the sales team and it included zero percent financing. The payment was written down on a piece of paper as $256 a month. When we got to financing the finance manager used stories zero percent financing. The payment was written down on a piece of paper as $256 a month. When we got to financing the finance manager used stories about Vanna White to distract my wife while signing documents. The interest rate was never disclosed verbally and the papers were just shuffled across and signed while he continued to talk about his mother and Vanna White at the Wheel of Furtune. When my wife got her first payment we were shocked that it was $295 and not $256 as was written down. It equates to a rate of over 4.0% despite us both having credit scores above 800. They use deceptive tactics in their finance department and are not ethical. More
by bbbbbb3
Employees Worked With
Finance
August 27, 2012
I just moved to Westlake Village from South Carolina and was in need of a car. Since I was a first time car buyer I was a little worried and inexperienced with the process but my sister recommended I look a was in need of a car. Since I was a first time car buyer I was a little worried and inexperienced with the process but my sister recommended I look at a Nissan because they were reliable cars with great ratings. I began the car buying process while still in South Carolina and dealt with Jeff Halverson as my liaison. He was very patient and professional with me, especially at a distance of 3000 miles. He made everything very easy and stress free, which was great for my first time. When I finally arrived in Thousand Oaks to pick up my car and met with Jeff for the first time, I felt like I was meeting an old friend for coffee...that's how comfortable I felt dealing with Jeff. He made everything extremely simple, fun, and informative. Everything was very fast paced and efficiently done from the moment I walked in the door and even when I had a hiccup with my insurance coverage, they were right there with me trying to get it fixed and in the end I was able to drive off the lot with my very first brand new car. I couldn't have been happier with the quality of service and personal care that I received at Nissan of Thousand Oaks. I will most definitely return here and recommend them to anyone in the future. Thanks for an amazing experience you guys! More
by ryro86
Employees Worked With
Jeff Halverson
August 17, 2012
I particularly want to commend the salesman who facilitated my purchase of a certified pre-owned Altima--Jeff Halverson. I am 80 years old, and I find that often sales people treat elderly custome facilitated my purchase of a certified pre-owned Altima--Jeff Halverson. I am 80 years old, and I find that often sales people treat elderly customers differently from younger ones, being either condescending or impatient. From the start Jeff was respectful, answered all my questions thoroughly and to my satisfaction, and was altogether a pleasure to work with. He rightly emphasized the quality of the service department, sensing that it is important to me to know that my car will be properly cared for after I purchased it. I was impressed with the overall professionalism of every person I met, including the finance manager. I have no hesitation in recommending this dealership to anyone seeking a new or used automobile. More
by milaniahenley
Employees Worked With
Jeff Halverson
