Nissan of Stockton
Stockton, CA
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OK, so here is the deal... I am not normally a review writing kind of guy, but the service and professionalism that I received a Stockton Nissan warrants a great review. I went to my local dealership (3 writing kind of guy, but the service and professionalism that I received a Stockton Nissan warrants a great review. I went to my local dealership (3 miles from my house) hoping to purchase my new vehicle there. While they were very friendly and helped me narrow down exactly what features/trim package I wanted after our test drive, when it came down to making the deal, they were no where near where I wanted to be or what Kelly Blue Book was listing as Fair Value, so I walked. That's when I decided to use the internet and find the best deal for what I wanted within a 200 mile radius of where I live... Side note, if you can handle the 30-40 mass emails and the back and forth with internet managers that don't read the specs on what you are looking for that you sent them the first time, then this is the best way for you to see all the inventory out there that either matches your needs or is close and get the best deal for your money... I would do it again in a heart beat. Anyway, within a few hours and two or three very simple emails, Stockton Nissan had tracked down the two options that were closest to my original specs for the vehicle that I wanted and quoted both with Out The Door (OTD) prices that meet what I told them I was willing to pay, not a penny more. No other dealer within 200 miles of where I live came close to doing that (and its not like I live in rural America.. I live in the Bay Area). Whats more, they quoted me an OTD price on the last day of the fiscal quarter when their incentives were about to change (03/31), but after I explained that I could not get up there until at least the next day or possibly two days, the General Sales Manager still honored and stood behind that quote. When I went up there the very next day, I was fully expecting to have the price jacked or something be not what we agreed upon... NO, price was to the penny, vehicle was exactly the one that was presented over the internet, and the whole transaction was seamless!! The internet sales manager Sydney (he is awesome, ask for him by name, he's a man of his work and will go the extra mile for you!!!) even came in on his day off to finalize the deal and emailed me at 8:30 am telling me that he was at the lot and prepping the car for my arrival... That's customer service. The whole deal was brokered and closed within less than 24 hours (mind you I already knew exactly what I wanted, had compromised on exterior color selection based on availability in a 200 mile radius, and had test driven the vehicle before). I would recommend to anyone that I know, wherever they live, to let these guys see what they can do for you... You'll be glad you did and the drive will be well worth the money you save, the customer service that you receive, and hassle free no pressure environment. In case you were wondering, this is an honest review from a real person, who does not work for this dealership or Nissan, that was and will always be a customer at this establishment as long as people like their General Manager and Sydney are working there... More
Here the positive: I would highly recommend trying to Here the positive: I would highly recommend trying to work with these guys at Stockton Nissan; We bought a 2009 Nissan Murano LE. We love it! I Here the positive: I would highly recommend trying to work with these guys at Stockton Nissan; We bought a 2009 Nissan Murano LE. We love it! I just want everyone to know that I wasn't the easiest customer to deal with, but Francisco was will to deal with my bad experiences from the pass with dealerships. I made it clear from the beginning that I would call xx if I thought it was xx. He stuck with us and really did work for us like he said he would. He got us what we wanted for our trade in and got the payment where we wanted to be. They were honest and up front....Our hat is off to Francisco our salesman, Andy in Financing, and Stockton staff. Thanks for a job well done. And I would buy another car from Stockton Nissan........... Here the negative: The deal took about over 5 hours, I have to say it was a Sunday Sincerely, The Jones' More
Until my experience at Stockton Nissan, going to a dealership for sales or service was a chore dating back to when I was 21 years old (I am 65 now). My service writer is a pleasure to deal with in ev dealership for sales or service was a chore dating back to when I was 21 years old (I am 65 now). My service writer is a pleasure to deal with in every way. He combines superb people skills along with knowledge of what goes on in my Titan in terms of its nuts and bolts. More
I bought a truck via the internet and had it shipped to Hawaii. Scott was most helpful is getting this done and I appreciate all his efforts. Highly recommend this dealership. Very professional throughout Hawaii. Scott was most helpful is getting this done and I appreciate all his efforts. Highly recommend this dealership. Very professional throughout the entire process. Thanks Scott for all your help in getting my truck to me as promised. More
If you want great service for your Nissan GTR go see If you want great service for your Nissan GTR go see Ron Agiar the service manager they have a great GTR tech and will take care of you like they do If you want great service for your Nissan GTR go see Ron Agiar the service manager they have a great GTR tech and will take care of you like they do for me. The prices are fair and they know how to service customers. my car was returned on time and washed for me and the price was as quoted. More
I had an in-hand written price quote from another Nissan dealer, and Mel Bramer kept trying to get me to come up to Stockton Nissan because he said he could beat that deal. No matter when I got up there, I dealer, and Mel Bramer kept trying to get me to come up to Stockton Nissan because he said he could beat that deal. No matter when I got up there, I am sure he would have told me that "the car was just sold 10 minutes ago" as he told me on the phone when I asked about the mysterious $1500 higher price you sent me by email when I asked him to confirm the lower price that was quoted to me over the phone. Bait-and-switch is so old and tired, I guess if that's the only game Stockton Nissan has, then they are in trouble. Needless to say, I walked into the other Nissan dealership, quote in hand, and without ANY hassle I had a deal instantly. Was out the door with the new car in record time, and that dealership was buzzing with customers everywhere. Maybe that's because people like me are telling anybody who will listen to avoid dealerships like yours, and go to their dealership... More
My wife and I was ready to buy a new car (Juke SL to be exact). I posted my car specifications that I wanted and within 5 minutes I got a respond from Mel Bramer (Internet Sales Manager). Not only Mr. Bra exact). I posted my car specifications that I wanted and within 5 minutes I got a respond from Mel Bramer (Internet Sales Manager). Not only Mr. Bramer was fast in responding, but also a professional, experience, friendly, and an honest man, and I couldn't say "Thank you" enough to Mr. Bramer for giving us a wonderful deal on our new 2011 Juke SL. Last, I also want to say "Thank you" to Eloy Maestas, our sales man guy there, this guy is full of honest and a great sense of humor. The more I deal with Eloy, the more I feel like a friendship between Eloy and I, and this is tell you how great of a sales man this guy can be. Btw, we're from Concord, Ca and drove all the way to Stockton Nissan to buy this car. That's to tell you how great these two Gentlemen are. Once again, Thank you for everything Mr. Bramer and Eloy for a wonderful buying experienced at Stockton Nissan. Regards, Huu Lam More
I was looking for a particular model within a certain price range. Stockton Nissan internet sales had the model and price was within range. This was good buying experience for me because the sales pers price range. Stockton Nissan internet sales had the model and price was within range. This was good buying experience for me because the sales person was very friendly, great customer service and also this experience was haggle free. More
RECENTLY I MADE A VISIT TO THIS DEALERSHIP LOOKING FOR A NEW USED CAR. I WAS VERY FORTUNATE TO MEET MEL BRAMER. WE DISCUSSED SEVERAL OPTIONS AND HE ASSURED ME HE WOULD RESEARCH MY QUESTIONS AND E -MAIL HI NEW USED CAR. I WAS VERY FORTUNATE TO MEET MEL BRAMER. WE DISCUSSED SEVERAL OPTIONS AND HE ASSURED ME HE WOULD RESEARCH MY QUESTIONS AND E -MAIL HIS FINDINGS. I THOUGHT THAT IT WOULD TAKE A COUPLE OF DAYS BEFORE I RECEIVED A RESPONSE. BUT TO MY SURPRISE THE NEXT MORNING MEL HAD EMAILED ME THE ANSWERS TO ALL MY QUESTIONS WITH SOME ADDED INFORMATION ABOUT THE VEHICLES I WAS CONSIDERING. IT WAS A VERY PLEASURABLE EXPERIENCE DEALING WITH SUCH A PROFESSIONAL WHO SHOWED ME RESPECT AND DIDN’T PRESSURE ME. More
The beginning of this relationship started with a simple inquiry through e-mail. I didn't have to wait long until Mel was ready to "do whatever it takes to get me into a car"! We shot some e-mails back in inquiry through e-mail. I didn't have to wait long until Mel was ready to "do whatever it takes to get me into a car"! We shot some e-mails back in forth and it felt like I was talking to an old friend. So, after that I was on my way to Stockton Nissan, an hour drive one way! He was straight forward, to the point and I believe, did everything he could to put me into a new car that I really wanted. So, you get two thumbs up from me!!! Thanks~ More