Nissan of Stockton
Stockton, CA
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Don't go there!!! No One EVER EVER go to the Nissan dealership in Stockton. I have never had such a bad experience. We went there to buy My husbands first car. We were No One EVER EVER go to the Nissan dealership in Stockton. I have never had such a bad experience. We went there to buy My husbands first car. We were excited, I wanted to make sure it would be a good experience and we had looked at all our options. He had actually visited the dealership before to test drive. we spent over 4 hours there. The car was quoted in 3 different advertisements at 3 different prices. We negotiated a price, we only wanted 60 months and nothing above 4%. Then they gave me 14%, Then 9 % and then 8%. Finally we realized that we weren't happy with the terms and wanted to leave to think about it. We get a call this morning that we "magically" got 3.9% and the package we wanted and they would drive it to our home and we could sign the papers. So we rearranged our day, missed events that were planned and they arrived at 3 with the car and paperwork. As My husband is calling the insurance company I began to read all the paperwork and sign. Then I see that the numbers are wrong, they made the car more expensive, they made the maintenance package more expensive and while we did get 3.9% interest rate, it was for 72 months. An extra year of payments. We were livid, do they really think we wouldn't see that xxxx? We called and the guy told us that he had said the new time frame to us this morning over the phone. Why would we agree to that? We actually got a better deal last night!!! The guy quickly found the door! Please don't go there. Why are car dealerships so shady??? When we looked at our credit reports, they ran our credit over a dozen times. More
Service & Recall My latest service on my Nissan was positive. The car was scheduled for an oil change & recall service. I dropped the car off & when the service was c My latest service on my Nissan was positive. The car was scheduled for an oil change & recall service. I dropped the car off & when the service was complete, I called for the shuttle driver for a ride back to the dealership so I could pick up my serviced vehicle. More
Comfortable First being a first time buyer at a dealership, the salesperson named Riz made it a very comfortable and enjoyable experience. Well recommend this dea First being a first time buyer at a dealership, the salesperson named Riz made it a very comfortable and enjoyable experience. Well recommend this dealership to friends and family. More
Quick quote, best discounts on my Nissan Frontier These guys were the best dealer I communicated with. They offered a quote straight away, finding a lot of discounts and ultimately the best price with These guys were the best dealer I communicated with. They offered a quote straight away, finding a lot of discounts and ultimately the best price without any haggling. Straightforward and direct. For the actual purchase, we only spent 1.5 hours in the dealership which is honestly pretty fast. Responsive, respectful, friendly, and efficient. More
Oil Change, Remote Battery Replacement, 4 new tires Staff helpful and friendly. Took more time than estimated, did not clear "Alert" maintenance warnings - only two items not exceptional. Didn't feel Staff helpful and friendly. Took more time than estimated, did not clear "Alert" maintenance warnings - only two items not exceptional. Didn't feel coerced into buying tires. A little high in price though; hope tires are high-quality. More
Great service 6th Nissan we've owned best dealership for service The service was as good as infinity dealer service will bring my Titan and Altima back here agai 6th Nissan we've owned best dealership for service The service was as good as infinity dealer service will bring my Titan and Altima back here again More
106000 miles in my 3rd Maxima (1989,1998 and 2004) Amanda Mathews was caring throughout the process. Was having a routine maintenance, with oil, multi-point, tire rotation, etc. Plus having issue wit Amanda Mathews was caring throughout the process. Was having a routine maintenance, with oil, multi-point, tire rotation, etc. Plus having issue with leak in one tire. Was also having fuel injection and spark plug replacement due after 105K miles. When tire was unsafe to repair, and the tire I needed was not in stock, Amanda made it possible for me to have a loaner/rental car to allow me to get to an out of town family medical appointment the next day.. When I returned the tire was in and on. Nissan of Stockton treats their customers like family. Amanda is wonderful. More
Would go anywhere else Everyone was so helpful and friendly. Not your regular "car dealership" with pushy people. I've been telling everyone about it. Thank you guys so much Everyone was so helpful and friendly. Not your regular "car dealership" with pushy people. I've been telling everyone about it. Thank you guys so much! More
4000 miles later. Oil change,loyal customer.would not go any where else.This is my 2nd Nissan Frontier,first one was a 2006 this one 2013. Great trucks. Oil change,loyal customer.would not go any where else.This is my 2nd Nissan Frontier,first one was a 2006 this one 2013. Great trucks. More
Good Job It was good experience, from the email suggesting my car need service to the end result of the service. Why do I need to type out 25 words? It was good experience, from the email suggesting my car need service to the end result of the service. Why do I need to type out 25 words? More