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Nissan of Staten Island

Staten Island, NY

4.5
416 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1976 Hylan Blvd

Staten Island, NY

10306

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Showing 416 reviews

May 05, 2017

Fake info and fake certification information advertised I found a camry on their website that says Certified Preowned with 7 years/100000 miles limited warranty. When I went to the dealership, the engine wa More

by Mah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Dangelone, Steve Oliveri
May 05, 2017 -

Nissan of Staten Island responded

Hello. My name is Victoria, I am the Customer Relations Manager here at Nissan of Staten Island. I am sorry to read about your experience with us. I would love to discuss more with you. If you can kindly please give me a call at 718-447-3800 or email me your contact information to victoriac@titanmotorgroup.com it will be greatly appreciated. Hope to hear from you soon.

April 21, 2017

Not willing to work with you i would not recommend dealing with this dealer though very nice unwilling to workout a good deal . I ended up taking my business else where who gave m More

by Franky85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sharone Purer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dann
Apr 22, 2017 -

Nissan of Staten Island responded

Hello, my name is Victoria and I am the Customer Relations Manager here at Nissan of Staten Island. I am sorry to read that unfortunately we could not match the deal you were given from another dealership. However, that does not make us a bad dealer. Please do not hesitate to contact me so we can discuss further. You can email me at victoriac@titanmotorgroup.com or call me at 718-447-3800. I look forward hearing from you.

March 26, 2017

My worst car dealership experience. I went Staten Island Nissan to buy the Nissan Rogue not knowing it was to be my worst car buying experience . I went to this dealership with the true More

by Davidg
Recommend Dealer
No
Employees Worked With
David Anderson
Apr 12, 2017 -

Nissan of Staten Island responded

Thank you for stopping in to Nissan of Staten Island. I was sorry to read that your store visit was not a favorable one. Please do not hesitate to contact me with some information on what happen during your store visit. I will hand this information over to my General Manager so we can handle it accordingly. Here at Nissan of Staten Island, we pride ourselves on our no pressure, hassle free sales experience and we treat the needs of each individual customer with paramount concern. I will be delighted to arrange your next visit to work directly with our General Manager this way we can ensure you are receiving the outstanding customer service that you deserve. I am looking forward to hearing from you. Regards, Victoria Caronna Customer Relations Manager 718-447-3800

Apr 12, 2017 -

Davidg responded

Thanks Victoria for your response. Appreciate you reaching out. All I need to know is can I pay car off or use MCU financing without penalty as indicated by Dave. He said I had to wait 3 months. Like I mentioned, had a bad experience and don't want the same. Thanks David

Apr 18, 2017 -

Nissan of Staten Island responded

David, I would love to discuss more about the finances so we can get you into a vehicle pressure and hassle free. I can ensure you that you will not have the same experience that you had last time. Please give me a call at 718-447-3800 ext. 3009 or email me at victoriac@titanmotorgroup.com this way we can discuss further. Thank you for your time and thank you for giving Nissan of Staten Island another opportunity to earn your business. Best Regards, Victoria Caronna Customer Relations Manager 718-447-3800

March 16, 2017

Excellent experience Highly recommend to a friend, the service was absolutely amazing. They worked with me to insure that I got the best deal I can. These people are true More

by hooker58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Lopez
Mar 16, 2017 -

Nissan of Staten Island responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Nissan of Staten Island commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to Manny or any of us with any questions or future auto needs as we are always here to help.

March 15, 2017

Rich is the man Rich made my experience at Staten Island Nissan so easy. He along with Jimmy D. Worked wonders for my son they were more concerned about my son than t More

by Andrew R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy D., Rich Aiosa
Mar 15, 2017 -

Nissan of Staten Island responded

Thank you so much for your review! We really appreciate it and are so happy to hear about your experience with our Rich and Jimmy! We look forward to seeing you again!

March 05, 2017

Buying a car doesn't have to be stressful! Buying this car turned out to be a surprisingly pleasant experience which took less time than I anticipated. The staff was professional and knowledge More

by Carol Clement
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damiano Inzerillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Sheikh, David Anderson
Mar 06, 2017 -

Nissan of Staten Island responded

Hi Carol! Thank you for taking the time to share your positive sales experience with Danny, Naeem and David. We appreciate you taking the time and wish you Happy Miles!!!

February 26, 2017

A great dealership This place is the best, there is no better. From the moment I walked in the door I was treated like a king, offered me breakfast, took my information More

by peter sturnialo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Lopez, David Anderson
Feb 27, 2017 -

Nissan of Staten Island responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with a positive experience, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs!

February 22, 2017

Very bad mechanics I bought my used 2013 Nissan Sentra in oct 2016, in nov 2016 the car did the first of 5 trips to the service station , first the engine light went on More

by B45forte
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ed Dipaolo
Feb 22, 2017 -

Nissan of Staten Island responded

Thank you for sharing your feedback. My name is Nicole, I am the Public Relations Manager at Nissan of Staten Island. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience at nicolet@titanmotorgroup.com or 718-447-3800. I look forward to speaking with you soon.

February 22, 2017

Unprofessional Unprofessional, condescending and rude. He also gave me someone else's credit report. He did not even ask for it back after I made him aware of his er More

by MQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Dann
Feb 22, 2017 -

Nissan of Staten Island responded

Milagros, my name is Nicole, I am the Public Relations Manager here. I am sorry that you had a negative experience with one of our managers and I would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would appreciate the chance to talk with you more about this. My email is nicolet@titanmotorgroup.com or you can call me directly at 718-447-3800. Thank you!

January 27, 2017

Great experience Renewed lease; wanted specific details on car, of which only 2 existed on the east coast, but the team (Christina!) got me what I really wanted. Much More

by Jonathan E Scheiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dann, Christina Buhagiar
Jan 27, 2017 -

Nissan of Staten Island responded

Jonathan, thank you for your thoughtful review of Nissan of Staten Island, we appreciate that you took time out of your day to share your experience at our dealership. Thank you!

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