Nissan of Staten Island

bunch of liers and mechanics who dont know what there doing I brought my juke in for service 3 times for the same radio issue.(message said to insert nissan sd card in radio which is already in there). the la I brought my juke in for service 3 times for the same radio issue.(message said to insert nissan sd card in radio which is already in there). the last time i was there raj the person behind the desk there told me call 1800 nissan 1 if it happens again . i called them up since it happend again and they told me there is nothing they can do cause raj said he couldn't duplicate the problem, meaning according to him he never saw the problem. This is a flat out lie! i told him the error message was on now and he sent me out to talk to a mechanic which saw the problem and fixed it again. So i dont know why he is telling nisssan 1 that he couldn't duplicated it and there was no error message when i came in.. Nissan one told me that raj never should have told me to call them and if i want i could bring the car to another dealer, I shouldn't have to pay gas and tolls and drive way out of my way cause my dealer is concomitant. neither raj or nissan1 was any help. thank god i founed out now before i bought there extended warranty More

pissed off i was happy til i had to go service more often go to route 22 nissan if you need help i have alot of people working on to help me get my situation f i was happy til i had to go service more often go to route 22 nissan if you need help i have alot of people working on to help me get my situation fixed More

Patience & Customer-centered Service I was taken care of despite the unique challenges that came with my purchase. I felt welcomed & valued. Every staff put up a smile with every eye cont I was taken care of despite the unique challenges that came with my purchase. I felt welcomed & valued. Every staff put up a smile with every eye contact. Friendliness is so contagious here that when you go in unsure or undecided, you come happy and connected. More

Great customer service I have been buying cars from Nissan for over 20 years. Cars are very reliable and the service has always been top notch. I always recommend to my frie I have been buying cars from Nissan for over 20 years. Cars are very reliable and the service has always been top notch. I always recommend to my friends that they should give Staten Nissan a try before they go to another dealership. More

very friendly staff from the time you enter the place to the time you leave you feel welcome..staff are very professional, helpful and friendly..give you advise make you from the time you enter the place to the time you leave you feel welcome..staff are very professional, helpful and friendly..give you advise make you feel very comfortable... this was my 1st time and its now my place for business when it comes to car...thank you More

Bait and switch / Unauthorized credit pull Spent 30-45 minutes at the Staten Island Nissan looking at leased vehicles. They me asked to fill out some paperwork which raised an eyebrow and led m Spent 30-45 minutes at the Staten Island Nissan looking at leased vehicles. They me asked to fill out some paperwork which raised an eyebrow and led me to ask if it was for a credit pull. I specifically said I didn't want my credit run, and the salesman - Sharone - looked me in the face and said it wasn't for a credit pull, not to worry and that they wouldn't pull the credit. We spoke numbers briefly and I left after their floor manager came over to discuss their "best" offer. The next day I received 3 credit alerts that SI Nissan ran my credit after specifically being asked not to, and being told that they wouldn't run it. Called the dealership back to question it and they said it wasn't a big deal and that they had my authorization. I rehashed the whole story about my questions on the paperwork, my requests and their promises not to run it. Apparently their word doesn't mean anything so they are not to be trusted and basically laughed me off. Word of advice for them is to remember to mute their phones when they're discussing their customers as I heard them going back and forth amongst themselves trying to come up with an excuse for why they ran my credit while I was waiting on the phone. Word of advice for consumers, stay far away and shop in NJ where the salesmen I eventually bought a car from actually were courteous and easy to work with. More