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Nissan of St. Augustine - Service Center
St. Augustine, FL
228 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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228 Reviews of Nissan of St. Augustine - Service Center
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June 26, 2020
I was surprised none of the staff, wore a mask!And also I was surprised none of the staff, wore a mask! And also that the mechanic that took my car into the shop, did not use some type of seat cover, when I was surprised none of the staff, wore a mask! And also that the mechanic that took my car into the shop, did not use some type of seat cover, when he drove it.. More
by URUGUAY1968
Verified CustomerEmployees Worked With
Marvin Dames
June 26, 2020
My first time getting service at this dealership- online scheduling was easy and very efficient, Marvin was enjoyable to work with, very professional and courteous. scheduling was easy and very efficient, Marvin was enjoyable to work with, very professional and courteous. More
by CA_PHELAN
Employees Worked With
Marvin Dames
June 26, 2020
Been coming here for 9 years, everyone is like family to me. Outstanding service! I would highly recommend this place for purchasing a new or used vehicle and servicing your vehicle as well. Hands down t me. Outstanding service! I would highly recommend this place for purchasing a new or used vehicle and servicing your vehicle as well. Hands down the best in St. Augustine!!! More
by KRAZYHOTELWORKER
Employees Worked With
William Barnes, Clayton Fields, James Wright, Cynthia Benefield, Marvin Dames, Ryan Neville
June 26, 2020
Hello Nissan of St. Augustine. I already sent a review Hello Nissan of St. Augustine. I already sent a review for you however no one contacted me at least find out why my husband was so upset with your s Hello Nissan of St. Augustine. I already sent a review for you however no one contacted me at least find out why my husband was so upset with your service department. This would be the third time that we were not so happy with the service for sure when they just hang up on you. Not so professional. I would love to hear from the service director. I have three Nissan in my household and I would not like to go to a different dealership for my vehicle needs but the service is terrible in St. Augustine Nissan and I will avoid to go there if possible. I had three upsetting visit / experience with them. I have never heard any dealerships or customer services personal who hangs up on guests/ customers. The only reason I am sending this note because you keep asking for my feedback. I hope I hear from Cynthia. Thank you More
by TUNDE.OCONNOR
Employees Worked With
Marvin Dames, Ryan Neville
June 26, 2020
recall problem I had to have my SUV serviced for a recall. Prior to dropping it off the check engine light came on. My service provider Ryan explained how everything I had to have my SUV serviced for a recall. Prior to dropping it off the check engine light came on. My service provider Ryan explained how everything would be taken care of and followed up with phones to me. More
by DAGOOSE123
Employees Worked With
Ryan Neville
June 26, 2020
My husband and I we take the ride to service my car at St. Augustine were very happy with the customer service Ryan gives us, he is very professional. Great access to the Nissan family. St. Augustine were very happy with the customer service Ryan gives us, he is very professional. Great access to the Nissan family. More
by MNEGRON300
Employees Worked With
Ryan
June 26, 2020
Wonderful service, great attitude, very interested in providing the service to accomplish any problems that we have with our vehicle. Ryan was very courteous and caring. providing the service to accomplish any problems that we have with our vehicle. Ryan was very courteous and caring. More
by TEDSCHIRMER
Employees Worked With
Marvin Dames, Ryan Neville
June 25, 2020
They have been good to me. They provided a loaner for my repair during the shelter in place that has been going on recently. I have been going to them since my purchase. repair during the shelter in place that has been going on recently. I have been going to them since my purchase. More
by KEVINJENKINS1
Employees Worked With
Cynthia Benefield
June 25, 2020
Service was good, didn't wait long Ryan was good on the check in and check out. The services were completed pretty quickly and I was on my way without issue. Cynthia singing made ever Ryan was good on the check in and check out. The services were completed pretty quickly and I was on my way without issue. Cynthia singing made everything feel happy! :) More
by EAORASCO
Employees Worked With
Ryan Neville
