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Nissan of St. Augustine - Service Center
St. Augustine, FL
222 Reviews
222 Reviews of Nissan of St. Augustine - Service Center
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June 29, 2020
repair AC system The service rep and service was great but disappointed that attendants were not wearing masks and that social distancing was weak. This is a reflecti The service rep and service was great but disappointed that attendants were not wearing masks and that social distancing was weak. This is a reflection on the dealership and not the employees because it did not appear that anyone the the service center area was wearing a mask except my self. More
by JERRYPAN
Verified CustomerEmployees Worked With
Neville checked car in -- two others checked it out don't recall names., Ryan Neville
June 28, 2020
Service was outstanding. I was in and out quickly. I have no issues at all. Any problems were clearly explained to me for future maintenance. have no issues at all. Any problems were clearly explained to me for future maintenance. More
by WAH0995
Employees Worked With
Also kudos to the mechanic. He did an outstanding job. I don't remember his name, unfortunately. He gets 5 stars., Ryan Neville
June 27, 2020
Very efficient Scheduled service Always courteous, always listening - we have had a very great relationship with this organization as demonstrated by our ownership of a 3rd pathfinder Always courteous, always listening - we have had a very great relationship with this organization as demonstrated by our ownership of a 3rd pathfinder in 10 yrs. More
by JHARDING9059
Employees Worked With
Cynthia Benefield, Marvin Dames
June 26, 2020
I always have a wonderful experience going to nissan of St. Augustine to get my car serviced. The main reason is because of Marvin!!!! I can’t say enough about how friendly, professional, and courteous he St. Augustine to get my car serviced. The main reason is because of Marvin!!!! I can’t say enough about how friendly, professional, and courteous he is!! I could go else where but Marvin is what keeps me coming back. I feel it’s not always about a company but the people that work there!! More
by ASMOLLICH0001
Employees Worked With
Marvin Dames, Marvin Dames
June 26, 2020
I was surprised none of the staff, wore a mask!And also I was surprised none of the staff, wore a mask! And also that the mechanic that took my car into the shop, did not use some type of seat cover, when I was surprised none of the staff, wore a mask! And also that the mechanic that took my car into the shop, did not use some type of seat cover, when he drove it.. More
by URUGUAY1968
Employees Worked With
Marvin Dames
June 26, 2020
My first time getting service at this dealership- online scheduling was easy and very efficient, Marvin was enjoyable to work with, very professional and courteous. scheduling was easy and very efficient, Marvin was enjoyable to work with, very professional and courteous. More
by CA_PHELAN
Employees Worked With
Marvin Dames
June 26, 2020
Been coming here for 9 years, everyone is like family to me. Outstanding service! I would highly recommend this place for purchasing a new or used vehicle and servicing your vehicle as well. Hands down t me. Outstanding service! I would highly recommend this place for purchasing a new or used vehicle and servicing your vehicle as well. Hands down the best in St. Augustine!!! More
by KRAZYHOTELWORKER
Employees Worked With
William Barnes, Clayton Fields, James Wright, Cynthia Benefield, Marvin Dames, Ryan Neville
June 26, 2020
Hello Nissan of St. Augustine. I already sent a review Hello Nissan of St. Augustine. I already sent a review for you however no one contacted me at least find out why my husband was so upset with your s Hello Nissan of St. Augustine. I already sent a review for you however no one contacted me at least find out why my husband was so upset with your service department. This would be the third time that we were not so happy with the service for sure when they just hang up on you. Not so professional. I would love to hear from the service director. I have three Nissan in my household and I would not like to go to a different dealership for my vehicle needs but the service is terrible in St. Augustine Nissan and I will avoid to go there if possible. I had three upsetting visit / experience with them. I have never heard any dealerships or customer services personal who hangs up on guests/ customers. The only reason I am sending this note because you keep asking for my feedback. I hope I hear from Cynthia. Thank you More
by TUNDE.OCONNOR
Employees Worked With
Marvin Dames, Ryan Neville
June 26, 2020
recall problem I had to have my SUV serviced for a recall. Prior to dropping it off the check engine light came on. My service provider Ryan explained how everything I had to have my SUV serviced for a recall. Prior to dropping it off the check engine light came on. My service provider Ryan explained how everything would be taken care of and followed up with phones to me. More
by DAGOOSE123
Employees Worked With
Ryan Neville
