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Nissan of St. Augustine - Service Center

St. Augustine, FL

4.2
228 Reviews

228 Reviews of Nissan of St. Augustine - Service Center

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July 06, 2020

I was disappointed to see your employees did not wear Masks and that you allowed customers to sit in waiting room with out masks. Some of these customers were coughing and not covering their mouths. I h More

by EVAMARIECHAVIS
Recommend Dealer
No
Employees Worked With
Cynthia Benefield, Marvin Dames
Jul 22, 2020 -

Nissan of St. Augustine responded

Evamariechavis, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 06, 2020

Always An amazing experience! Fast and quick, the people are always really nice and caring! Never have a problem when I’m getting services done! :) More

by KAYLA_DENMAN
Recommend Dealer
Yes
Employees Worked With
Marvin Dames
Jul 10, 2020 -

Nissan of St. Augustine responded

Hi Kayla_denman, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 04, 2020

Always a pleasant experience, professional and friendly service techs. I so appreciate the free car wash that is offered when getting service. I would rate my experience as a 10! More

by PACCURSO
Recommend Dealer
Yes
Employees Worked With
Cynthia, Marvin Dames
Jul 10, 2020 -

Nissan of St. Augustine responded

Hi Paccurso! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!

July 03, 2020

The service department at Nissan of St Augustine is our number one pick for service. The service manager Cynthia assures that her staff provides exceptional service on each and every visit. Entire staff sh More

by hockeydel
Recommend Dealer
Yes
Employees Worked With
Cynthia Benefield, Marvin Dames
Jul 10, 2020 -

Nissan of St. Augustine responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

July 03, 2020

Great service! Very nice atmosphere. Very clean & very friendly staff. I don’t think there should be a specific amount of words for me to submit my nice comments. More

by SHOPINBABS54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Dames
Jul 10, 2020 -

Nissan of St. Augustine responded

Hi Shopinbabs54, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 02, 2020

Excellent service, quick, fast and efficient! Perfect for my business and personal vehicles. Always get a report on my vehicle to make am informed decision if i need to get maintenance such as brakes, regula More

by JAMES.CAMPANARO
Recommend Dealer
Yes
Employees Worked With
And Cynthia the Service Director, she is always willing to help for my service needs. , Marvin Dames, Arrin Murray, Ryan Neville, Glenn Ferrer, Pedro Gaspar, Mike Figueroa, Oscar Gonzalez, Victor Sands
Jul 04, 2020 -

Nissan of St. Augustine responded

Hi James.campanaro! We're so happy we were able to help If you have any further questions, please give us a call. We're always happy to help! you out!

July 01, 2020

Friendly, knowledgeable, extremely helpful, and go out of their way to be helpful to u the customer. I have now bought a new truck. I want to get a new car for my wife it will be from there More

by GRIMREAPER4856
Recommend Dealer
Yes
Employees Worked With
William Barnes, Jordan Hamlet, Gerron Miles, Joshua Cade, Marvin Dames, Arrin Murray, Ryan Neville, Mike Figueroa
Jul 04, 2020 -

Nissan of St. Augustine responded

Grimreaper4856, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2020

Battery died and it was taken care of promptly. Everyone I have had to deal with has always been professional and very friendly. Thank you all for taking care of my car for me. More

by TLADYFIELDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Prior, Cynthia Benefield, Marvin Dames
Jul 04, 2020 -

Nissan of St. Augustine responded

Hi Tladyfields, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 01, 2020

Quick, friendly service! We had a small oil leak that was fixed quickly and professionally by the service department. The problem was caused by another dealer not tightening More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Dames, Mike Figueroa
Jul 04, 2020 -

Nissan of St. Augustine responded

Hi Jim! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2020

I had a 9:15 appointment for an oil change, I arrived at 9:00 and waited until 11:30 for service to be done. This was only after I had to complain about how long this basic service was taking. More

by PANDALVR65X
Recommend Dealer
No
Employees Worked With
My guy is not listed here
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