Nissan of St. Augustine - Service Center

I read a lot of your reviews and found most were good, but I am like those people that get charged for poor work that has to be done a second time, not to mention it took a week the first visit and the ca but I am like those people that get charged for poor work that has to be done a second time, not to mention it took a week the first visit and the car is back in a week later. I’m calling Mr Barnes tomorrow to get to the bottom of this. More

Prompt and excellent service. Highly recommend. Nick was a pleasure to work with and is an asset to Nissan of St Augustine. Highly recommend. Nick was a pleasure to work with and is an asset to Nissan of St Augustine. More

Speedy but poor service. Service center agents are cavalier and apathetic. Customer service is well below subpar. I had to come back to the dealership because my service was done incorrectly. There wa cavalier and apathetic. Customer service is well below subpar. I had to come back to the dealership because my service was done incorrectly. There was no apology or sense of urgency to fix anything. The issue on my vehicle is still not fully resolved after 2 visits, but since they don’t care about it being fixed I won’t be returning. More

Excellent Service! Outstanding! Everyone I dealt with was courteous and customer focused. The work was completed on schedule according to the estimate. I will be back f Outstanding! Everyone I dealt with was courteous and customer focused. The work was completed on schedule according to the estimate. I will be back for sure! More

Service was normal/fine as usual. DISPLEASED THAT EMPLOYEES WERE NOT WEARING MASKS INTERFACING WITH THE PUBLIC, very disappointed that masks would not be required. EMPLOYEES WERE NOT WEARING MASKS INTERFACING WITH THE PUBLIC, very disappointed that masks would not be required. More

Fast, Friendly and Professional As always, treated well from arrival to departure. Came in for 30K service and Recall maintenance on my Murano. Appreciated the social distancing but As always, treated well from arrival to departure. Came in for 30K service and Recall maintenance on my Murano. Appreciated the social distancing but surprised no one was wearing masks...which has been the standard in doors most everywhere. More

Super happy with the level of service I received. I was on vacation and your service department got me in and out in the same day! Marvin in the service department was friendly and quick to have his depar on vacation and your service department got me in and out in the same day! Marvin in the service department was friendly and quick to have his department analyze the problem. They replaced a transmission control module, battery and serviced a recall all in the same day. Thank you for providing excellent service. More

Service Department I always have a good experience when I bring my car in for service. Everyone in the service department is so friendly and they explain everything they I always have a good experience when I bring my car in for service. Everyone in the service department is so friendly and they explain everything they’re doing and don’t try to do things that aren’t necessary. Cynthia and other members of the department are why I keep coming back. More

Excellent Service Went in f to have warranty work completed. Service people are always nice and friendly. Serviced quickly and came home with a washed and clean car! Went in f to have warranty work completed. Service people are always nice and friendly. Serviced quickly and came home with a washed and clean car! More