Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Nissan of St. Augustine - Service Center
St. Augustine, FL
228 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
228 Reviews of Nissan of St. Augustine - Service Center
Sort by
May 01, 2020
Good job Your service department is the best in you dealership . I will always have my vehicle serviced there. Ryan has always very helpful and polite , and al Your service department is the best in you dealership . I will always have my vehicle serviced there. Ryan has always very helpful and polite , and also a couple of people in that department. More
by GALEA7073
Verified CustomerEmployees Worked With
Eric Cortez, William McGrattan, Ryan Neville
April 30, 2020
Marvin made a very stressful time a lot less stressful. My Armada needed a airbag sensor replaced after a accident. Marvin dealt with the insurance company and made sure my part was at the dealership befor My Armada needed a airbag sensor replaced after a accident. Marvin dealt with the insurance company and made sure my part was at the dealership before making an appointment for the repair. Marvin is a great asset to this dealership's service department. He is always pleasant and always the gentleman! More
by JULIEDRIGGERS66
Employees Worked With
Marvin Dames
April 27, 2020
Seen in a timely manner and solved problem.Would like to Seen in a timely manner and solved problem. Would like to have seen more CDC compliance as in masks and sanitary pens for signature and wiping of fur Seen in a timely manner and solved problem. Would like to have seen more CDC compliance as in masks and sanitary pens for signature and wiping of furniture. More
by MCJENOP
Employees Worked With
Marvin Dames
April 23, 2020
Always a pleasure! Ryan takes great care of my vehicle. Sudden stop with a vehicle recall, no problem he brought vehicle in immediately for service. Thanks Ryan! Sudden stop with a vehicle recall, no problem he brought vehicle in immediately for service. Thanks Ryan! More
by SHARONBOBBY
Employees Worked With
Ryan Neville
April 22, 2020
I always feel at home, the staff make you feel like family, everyone is down to earth and I really felt at home and comfortable family, everyone is down to earth and I really felt at home and comfortable More
by CLAUDETTEJT
Employees Worked With
Kevin Snyder, Jordan Hamlet, Tim Wombolt, Ryan Neville
April 22, 2020
Service I arrived at 10am to have my car serviced needed an oil change, brake fluid replaced, and 105,000 mile maintenance. I was greeted by Marvin Dames and I arrived at 10am to have my car serviced needed an oil change, brake fluid replaced, and 105,000 mile maintenance. I was greeted by Marvin Dames and was told that it would take an hour and 45 minutes so just wait inside the lobby. Also had the car wash done which adds about 10 minutes because they do it by hand. The lobby had 4 chairs each spread out at least six feet apart to comply with current social distancing guidelines. Two of those chairs were massage chairs. About an hour and a half after I arrived, Marvin came to tell me that the car was ready. So I paid and left satisfied everything was done and it was done earlier than I expected. More
by Cliff
Employees Worked With
Marvin Dames
April 21, 2020
Had a bad leak from what I thought was sunroof. Had a bad leak. Left car there that night by 9:30 the next morning was ready to be picked up. Would take my Murano no where else to be worked on. Had a bad leak. Left car there that night by 9:30 the next morning was ready to be picked up. Would take my Murano no where else to be worked on. More
by E_HAMMOCK
Employees Worked With
I'm sorry but did not get all the names., Cynthia Benefield
April 20, 2020
I went into Nissan for an oil change the customer service was great and even though I didn’t have an appointment they had me in and out pretty fast was great and even though I didn’t have an appointment they had me in and out pretty fast More
by TAMIKADD3
Employees Worked With
Oscar Gonzalez
