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Nissan of St. Augustine - Service Center

St. Augustine, FL

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222 Reviews

222 Reviews of Nissan of St. Augustine - Service Center

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May 21, 2020

Very pleasant staff. Made an appointment with the service Department. Rolled in and rolled out within an hour. Very satisfied. Got taken care of without being taken advantage of. Always a plus! More

by RACINGMSRANCH
Recommend Dealer
Yes
Employees Worked With
Ryan Neville
May 24, 2020 -

Nissan of St. Augustine responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2020

Dirt was left on the passenger's seat when the cabin filter was changed. Talked to dealer rep this morning. Will return vehicle for seat to be cleaned More

by DELANEYJB
Recommend Dealer
No
Employees Worked With
Marvin Dames
Jun 05, 2020 -

Nissan of St. Augustine responded

Delaneyjb, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

May 19, 2020

Normally we have had a good experience here. We brought our Rogue in and my wife specifically ask if you took our Max Care and she was told yes! We were also told we would get a 10% discount for our analys More

by JIMSPALDING57
Recommend Dealer
No
Employees Worked With
We normally get good service
Jun 05, 2020 -

Nissan of St. Augustine responded

Jimspalding57, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

May 18, 2020

great i love going to nissan, they are always attentive and informative marvin and cynthia are two of my favorite people in the industry of car dealerships More

by DELPHINESANDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Dames
May 21, 2020 -

Nissan of St. Augustine responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2020

Had a problem with my truck for about 2 years. Took it to nissan os st Augustine and they correctly diagnosed the problem and fixed it. Ryan was very helpful from starr to finish. I highly recommend the serv More

by LILGILI
Recommend Dealer
Yes
Employees Worked With
Ryan Neville
May 21, 2020 -

Nissan of St. Augustine responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

May 18, 2020

I am not going to do this. Nothing to say for the review. I answered the questions that are stated below. I am not sure who my person was I think Ryan. More

by JKSECURE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Benefield
May 21, 2020 -

Nissan of St. Augustine responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

May 18, 2020

Great service, did right away. Brought in for keys.will be back.thank you for being available. We just moved here,so was easier than thought More

by MPETONAK
Recommend Dealer
Yes
Employees Worked With
Marvin Dames, Glenn Ferrer, Mike Figueroa
May 21, 2020 -

Nissan of St. Augustine responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 18, 2020

Glen the master mechanic is the best there is and your parts department is awesome too thank you guys Keep up the good work see you next time More

by AMEHDFAGUNDO
Recommend Dealer
Yes
Employees Worked With
Marvin Dames, Glenn Ferrer
May 21, 2020 -

Nissan of St. Augustine responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

May 16, 2020

Unhappy with result My 2020 Rogue has a tailgate problem. It has opened on its own when I was driving. Twice. Called this dealer, where I purchased the Rogue, 6 months ag More

by KWILTS2SEW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan, device Dept.
May 13, 2020

I can’t say enough about Marvin and Ryan in the service department. They both are always available for questions and treat me as if I am their only customer. More

by LAURA6010
Recommend Dealer
Yes
Employees Worked With
Marvin Dames, Ryan Neville
May 16, 2020 -

Nissan of St. Augustine responded

Hi Laura6010, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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