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Nissan of St. Augustine

St. Augustine, FL

3.5
446 Reviews

2755 US-1 South

St. Augustine, FL

32086

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446 Reviews of Nissan of St. Augustine

July 15, 2020

Servicing Excellent service center. Friendly, courteous and professional. Ryan was very informative. Technician was very thorough in his inspection of my veh More

by M3217754JGU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Dames, Ryan Neville
July 15, 2020

Great I had an 9:30 appointment for a recall that was to take an hour to do. So I planned an oil change at the same time and a tire rotation at the same tim More

by KJCLEAVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerron Miles, Ryan Neville
July 15, 2020

I am very impressed with Marvin and his professionalism as well as your shuttle driver! I will return for all needs whether a service or new vehicle. More

by EYORIO
Recommend Dealer
Yes
Employees Worked With
Marvin Dames
July 15, 2020

Very good, efficient, and finished in a timely manner. People are friendly, attentive, and get things done without a lot of complications. The service dept. is first-rate. Our sales person, Gerron Miles, More

by PSANDS555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerron Miles, Cynthia Benefield, Marvin Dames, Ryan Neville
July 13, 2020

Quick Service This was my first interaction with Ryan and he was courteous. Also, the length of time I spent at the facility was reasonable for the services render More

by Jan H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wombolt, Marvin Dames, Ryan Neville
July 11, 2020

Marvin was very professional and thorough, he greeted me upon arrival, opened my car door and asked how he could assist me, he listened to me vent about my windshield being cracked on the way to the dealers More

by CLAUDETTEJT
Recommend Dealer
Yes
Employees Worked With
Marvin Dames
July 11, 2020

Great service dept Ryan in service has communicated well and we have worked through a nagging problem. Clean dealership and waiting lounge and minimal time spent waiting More

by BOBAR1200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Neville
July 11, 2020

On Thursday 7/9/2020 I came in for an oil change. I also knew I needed new tires based off of my last visit for an oil change. Last time I was in there they gave me a quote of $600 & change for a set of 4 b More

by AJGMSCHROED
Recommend Dealer
No
Employees Worked With
Ryan Neville
Jul 28, 2020 -

Nissan of St. Augustine responded

Hi Ajgmschroed, we regret to hear that your recent experience was anything less than exceptional. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 10, 2020

Quick & Courteous Great Customer Service - From Check-in throughout the entire process. Very Pleased & Amazed that they didn't find anything additional items that neede More

by ETSUPPORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Dames
July 10, 2020

Marvin, got me in right away. Explain what I needed and answer all my questions. My car tires were rotated and and explained the multiple point inspection. More

by GWEITZ410
Recommend Dealer
Yes
Employees Worked With
Marvin Dames, Arrin Murray, Ryan Neville
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