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Nissan of St. Augustine
St. Augustine, FL
446 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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446 Reviews of Nissan of St. Augustine
September 10, 2018
Purchase of used car Justin TenBroeck was very helpful when trying to help me find the right vehicle. He was kind and professional. He never pressured me to make the sal Justin TenBroeck was very helpful when trying to help me find the right vehicle. He was kind and professional. He never pressured me to make the sale.. He went out of his way to make me comfortable. More
by Nadine22
Employees Worked With
Kala assisted me in setting the appointment. She was very nice and helpful.
August 28, 2018
Travel Mike Ivey & Andrea, saved my behind! I was traveling down to do a friends sisters funeral when my Sentra started to act up! First the trunk wouldn’t o Mike Ivey & Andrea, saved my behind! I was traveling down to do a friends sisters funeral when my Sentra started to act up! First the trunk wouldn’t open & then my car had problems accelerating... service gave me a huge bill.. but instead I traded it in for a Certified PreOwned Altima. Thank you for saving me!! More
by Susie1960
Employees Worked With
Mike Ivey Andrea, Eric Cortez
August 28, 2018
GOOD OLD COUNTRY BOYS AND GIRLS Yes, I always look for a auto dealership that has good salesmen/women that are not pushy and let you decide what YOU want , NOT what they want to sell Yes, I always look for a auto dealership that has good salesmen/women that are not pushy and let you decide what YOU want , NOT what they want to sell YOU>. Many times I have found that folks who grow up in the country want you to make your own decision. Being county myself I respect that leave me alone let me look around attitude and with today's information systems available you can bet I have already researched a number of things about the type vehicle I want and what I want on it. So leave me alone and when I'm ready I'll call you. I found that I want you the customer attitude to prevail at this dealership, finally when the time came and I had made up my mind they took real good care of me, by finding the exact vehicle at another location for me and had the vehicle the next day for my sale. THANKS COUNTRY BOYS AND GIRLS AND NOW BACKUP YOUR SALES PITCH AND TAKE CARE OF ME WITH GREAT SERVICE IN THE MONTHS / YEARS AHEAD WITH MY OWNERSHIP. More
by Tocoi Country Boy
Employees Worked With
Clayton/ Joel
August 27, 2018
Great Experience! Mike Mims, Was a very helpful young man! Had tons of knowledge on the product he is selling.. worked with me for weeks until i made up my mind! i will Mike Mims, Was a very helpful young man! Had tons of knowledge on the product he is selling.. worked with me for weeks until i made up my mind! i will be sending everyone i know to Mr Mims! Thank you Nissan Of St Augustine!! More
by SilvioD
Employees Worked With
Mike Mims, Eric Cortez.
August 27, 2018
Worst Maintenance Dept I have Ever Encountered Do not go to this joint. Nothing but argumentative and zero help to a customer. I've owned 12 to 15 new cars and have never dealt with such a poor s Do not go to this joint. Nothing but argumentative and zero help to a customer. I've owned 12 to 15 new cars and have never dealt with such a poor service department. It started last year when the new car I had purchased from them did not have the plastic retainer installed to keep the metal seat belt clip from sliding down. A minor issue one would think. I made an appointment to get that installed and went in only to be told they'd have to order the part. I told them what the issue was so why drag me over there for nothing if you don't have the part. A wasted trip. I was told I'd be contacted when the part arrived. It never happened. They just blew me off. The service advisor was a Cynthia Benefield. After about 9 months I needed an oil change and some other repair work so insisted this belt retainer be fixed. I'd hoped this lady would not be involved as she was so useless. Only to find out she'd been promoted to the manager of the service department. Apparently at this dealership gross negligence get's one promoted not booted. So I did go in to get it fixed but once again they had to order the part. You see a pattern here? In addition I needed the windshield sprayers adjusted as they were only spraying the lower 1/3 of the windshield. After getting home I saw that the sprayers were not any better. They'd done nothing. I gave up. Fast forward a few weeks I get a call from Ms Benefield about my service visit. I told her my sprayers had not been touched. She proceeded to argue with me. That she had nothing in her paperwork about me requesting that. First of all that's not true. I have the invoice in front of me and it clearly states "Customer states that washer nozzle will not spray upper portion of windshield. So Ms Benefield is clearly lying through her teeth to save face since they did such a poor job. But even if it weren't on the invoice she's implying I am lying and just making the whole thing up to annoy her. Why would I bother lying about something so minor. She tells me she's going to investigate this matter and get back to me. No offer to fix my problem, no apology, just investigate this to cover her behind that she's not at fault here. It's been weeks and of course I've heard nothing back. Pretty standard for this service manager. Not sure how this lady gets away with treating service customers so lousy but apparently she does. If she was my employee she'd be out the door pronto! Needless to say I will NOT be purchasing any further vehicles from St Augustine Nissan nor will I set foot in that dealership for any service work. It would be pointless to do so. Hope I have saved others from wasting their time here. More
by CactusDave
Employees Worked With
Cynthia Benefield, Dusty Woodward
August 25, 2018
Great Experience Finding A Gem Of A Pathfinder! Outstanding staff, friendly and kind salesmen that aren't too pushy! Mike Mims did a great job showing me and informing me on the Pathfinder I was vie Outstanding staff, friendly and kind salesmen that aren't too pushy! Mike Mims did a great job showing me and informing me on the Pathfinder I was viewing on their lot. Ultimately he helped me close my deal the following day. Thank you Mike and Jason! More
by PerryR90
Employees Worked With
Mike Mims, Jason (Finance Manager)
August 20, 2018
GREAT What a great car buying experience ....i would recommend this to anyone looking to buy a car ...thank you brain n the st Augustine team for all there What a great car buying experience ....i would recommend this to anyone looking to buy a car ...thank you brain n the st Augustine team for all there help....i couldnt have done it alone More
by Mason360
Employees Worked With
Brain
August 13, 2018
Outstanding Experience!! We highly recommend this dealership! The staff was super supportive in helping get the car we wanted in the color we wanted. We couldn't be more sa We highly recommend this dealership! The staff was super supportive in helping get the car we wanted in the color we wanted. We couldn't be more satisfied!! More
by principal
Employees Worked With
Clayton, Mike, Dino, Jason, and Eric
July 24, 2018
Excellent Buying Experience The staff at Nissan of St. Augustine was great to work with and the atmosphere was relaxing and not pressured. The salesperson, Anthony Coraluzzo was The staff at Nissan of St. Augustine was great to work with and the atmosphere was relaxing and not pressured. The salesperson, Anthony Coraluzzo was excellent and very personable. All the staff was excellent, including the finance manager and the site manager. More
by katie
Employees Worked With
Anthony Coraluzzo, Jason Collins, and Eric Cortez
July 21, 2018
Awesome Team work I had a great experience at this dealership the people are friendly and very helpful Dino and Clayton and the Finance team are the greatest they help I had a great experience at this dealership the people are friendly and very helpful Dino and Clayton and the Finance team are the greatest they help me so much great team you must be proud of your team Nissan!!! More
by Naerobinson
Employees Worked With
Clayton, Dino, Brittany and others
