Nissan of Silsbee
Silsbee, TX
Filter Reviews by Keyword
By Type
Showing 417 reviews
Team didn't look for ways to save me money The service advisor (trainee?) didn't attempt to find and use either in-house coupons or discounts, or check to see if my premium extended warranty wa The service advisor (trainee?) didn't attempt to find and use either in-house coupons or discounts, or check to see if my premium extended warranty was applicable. More
Thanks Drel! Always pleased with when Drel assists us. She is by far the most friendly & sincere associate at this dealership. Her knowledge & customer service & Always pleased with when Drel assists us. She is by far the most friendly & sincere associate at this dealership. Her knowledge & customer service & is amazing! More
Over the top sales service! Unbelieveable sales staff in helping choosing the right vehicle. Making the transaction so easy for us..coming to us to complete the paperwork and de Unbelieveable sales staff in helping choosing the right vehicle. Making the transaction so easy for us..coming to us to complete the paperwork and deliver my 2019 Rogue!!! Soooo happy! 😍😍 More
Unexpected but very welcome! I went into the dealership expecting to get told they couldn't work with us due to the fact we had nothing to offer them. However they came back and s I went into the dealership expecting to get told they couldn't work with us due to the fact we had nothing to offer them. However they came back and said give us a minute and we'll get you a car. More
Overall Service After purchase of the Nissan NV 3500 SL, all questions regarding information about the vehicle were handled in a professional manner. Employees were After purchase of the Nissan NV 3500 SL, all questions regarding information about the vehicle were handled in a professional manner. Employees were great in their help and service. More
Friendly, Reliable Although they were busy the day we took our car in for basic maintenance, they kept us informed of when it would be ready and gotnus back on the road Although they were busy the day we took our car in for basic maintenance, they kept us informed of when it would be ready and gotnus back on the road faster than anticipated. More
Oil change Great experience. Dale is super friendly and helpful. They did a extended check of my truck. Wait time was not bad. Probably will go there for a my Great experience. Dale is super friendly and helpful. They did a extended check of my truck. Wait time was not bad. Probably will go there for a my oil changes from now on. More
A/C repair to Titan XD Mr. James Whittington got my truck in and repaired in 1.5 hrs. Baytown and Beaumont said it would be 1.5 days before looking . Mr. James Whittington got my truck in and repaired in 1.5 hrs. Baytown and Beaumont said it would be 1.5 days before looking . More
Regular service check! Very welcoming and such an awesome and joyful staff. Drel and Bri are very knowledgeable and eager to help with anything. I always enjoy my visits and Very welcoming and such an awesome and joyful staff. Drel and Bri are very knowledgeable and eager to help with anything. I always enjoy my visits and will continue to keep coming and urge others too. More
Friendly, informative Knew what I needed, updated often on service; I am now waiting for part to come in so my service can be completed. Enjoyed popcorn Knew what I needed, updated often on service; I am now waiting for part to come in so my service can be completed. Enjoyed popcorn More