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Nissan of Silsbee

Silsbee, TX

4.7
417 Reviews

3480 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 417 reviews

July 20, 2019

Team didn't look for ways to save me money The service advisor (trainee?) didn't attempt to find and use either in-house coupons or discounts, or check to see if my premium extended warranty wa More

by CRAZY4OLDCARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drel, Dale Standley
July 20, 2019

Thanks Drel! Always pleased with when Drel assists us. She is by far the most friendly & sincere associate at this dealership. Her knowledge & customer service & More

by lsm821
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Drel Johnson, Dale Standley
July 19, 2019

Over the top sales service! Unbelieveable sales staff in helping choosing the right vehicle. Making the transaction so easy for us..coming to us to complete the paperwork and de More

by JOELLEANDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth (?), Dennis Bernal, Stevie Sherman, Hunter Crawford
July 17, 2019

Unexpected but very welcome! I went into the dealership expecting to get told they couldn't work with us due to the fact we had nothing to offer them. However they came back and s More

by Cbordagesg2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Bernal, Hunter Crawford, James Wittington
July 17, 2019

Overall Service After purchase of the Nissan NV 3500 SL, all questions regarding information about the vehicle were handled in a professional manner. Employees were More

by WAYNEDWIGHTHIGGINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristan Johnson, Steve Olson
July 15, 2019

Friendly, Reliable Although they were busy the day we took our car in for basic maintenance, they kept us informed of when it would be ready and gotnus back on the road More

by ANGSMITH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Standley
July 14, 2019

Oil change Great experience. Dale is super friendly and helpful. They did a extended check of my truck. Wait time was not bad. Probably will go there for a my More

by COUGARDAD40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Bernal, Dale Standley
July 11, 2019

A/C repair to Titan XD Mr. James Whittington got my truck in and repaired in 1.5 hrs. Baytown and Beaumont said it would be 1.5 days before looking . More

by TKING2339
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Wittington
July 11, 2019

Regular service check! Very welcoming and such an awesome and joyful staff. Drel and Bri are very knowledgeable and eager to help with anything. I always enjoy my visits and More

by HAILEEMERCHANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Briana Bernal
July 11, 2019

Friendly, informative Knew what I needed, updated often on service; I am now waiting for part to come in so my service can be completed. Enjoyed popcorn More

by DANIELLEGUIDRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Standley
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