Nissan of Silsbee

Great experience Was met by a smiling face and greeted warmly. Listened politely while I explained what I needed them to do. Text to let me know anything else recommen Was met by a smiling face and greeted warmly. Listened politely while I explained what I needed them to do. Text to let me know anything else recommend to get my approval. Then text me when my vehicle was ready, was right in after that and right out. More

Oil change Got there at 7:45 left at 9:26. For only an oil change. Should have been back at work by 8:30.Unacceptable time coefficient. Felt like I was at a time Got there at 7:45 left at 9:26. For only an oil change. Should have been back at work by 8:30.Unacceptable time coefficient. Felt like I was at a timeshare sale presentation. Felt my time had no value to them. Staff was more interested in morning coffee than anything . Will do it myself net time in 30 minutes. Not worth free. More

Awesome The person assigned to my transaction, Ashley was very attentive and professional. Recently workout a car, I found her to be very helpful in a timely The person assigned to my transaction, Ashley was very attentive and professional. Recently workout a car, I found her to be very helpful in a timely manner in which I think went above and beyond the normal that was required. More

Service excellent. Kudos to Kristan Johnson Kindness, patience, professionalism is what make you come back. Kristan Johnson exhibits all of these. She is the main reason I come back. She takes Kindness, patience, professionalism is what make you come back. Kristan Johnson exhibits all of these. She is the main reason I come back. She takes care of her clients needs, she takes time to listen to you. If something else is wrong with your vehicle, she lets you know about it and how to take care of it. More

Sales Was a little apprehensive with my credit and the high mileage. Called in advance to get info in the financing dept. Me Hunter said he would have a sal Was a little apprehensive with my credit and the high mileage. Called in advance to get info in the financing dept. Me Hunter said he would have a sales person call me back, when he did. Mr. Stevie took some info and said he would call me back that same night. I got the call back and informed me to come in the morning and pick out my car. He texted me with his number and appt for the next morning. A left with me a new Murano! More

Found the squeak They listen to me and research the problem and found it right away had little or no wait time. Explain the problem to me and fixed it within a reaso They listen to me and research the problem and found it right away had little or no wait time. Explain the problem to me and fixed it within a reasonable amount of time and I thank them for their courtesy and knowledge More

Helpful They were very helpful and courtious, they answered all my questions and performed all the tasks in a very timely matter. I would recommend this deale They were very helpful and courtious, they answered all my questions and performed all the tasks in a very timely matter. I would recommend this dealership to my family and friends ,thank you More

Great experience, I love Nissan of Silsbee. Thank you Kristan and Nissan Silsbee. Took good care of me and the gentleman next to me. We both talk about the quality service! Thanks and please kno Thank you Kristan and Nissan Silsbee. Took good care of me and the gentleman next to me. We both talk about the quality service! Thanks and please know that I will never use another dealership! The. Silsbee way! More

Great sales service and courteous employees! Joe was very knowledgeable of their inventory and answered all of our questions. He was very patient with our discussions and guided us through the p Joe was very knowledgeable of their inventory and answered all of our questions. He was very patient with our discussions and guided us through the process of our purchase! Finance person was totally prepared and walked us through that process like a breeze!!! More

Used Car Purchase Easy, quick transaction! With excellent service! Ted was helpful from start to finish. And the manager was easy to work with as well! Highly recommen Easy, quick transaction! With excellent service! Ted was helpful from start to finish. And the manager was easy to work with as well! Highly recommend this dealership More