Nissan of Silsbee

Well pleased I am so happy with the car, the second best I have ever had. The service that I received and Mr. Dale was great other than the washing was fantastic. I am so happy with the car, the second best I have ever had. The service that I received and Mr. Dale was great other than the washing was fantastic. More

Friendly and willing to help. Service representative Dale Standley was friendly and knowledgeable. We took our 2018 Pathfinder in for what we thought would be warranty work but th Service representative Dale Standley was friendly and knowledgeable. We took our 2018 Pathfinder in for what we thought would be warranty work but they found evidence of impact damage that we were unaware of. They performed a full multipoint inspection and gave quotes for recommend service on everything found during the inspection. All of this was done free of charge.. I docked one star only because we did not hear back from them in a timely manner and had to call them a few different times to get updates. Overall, I am very satisfied with our experience. More

Excellent as always Service Manager, Dale, met me promptly. Explained two of his regular staff had recently left for other jobs and Drel was a new trainee. I found Drel Service Manager, Dale, met me promptly. Explained two of his regular staff had recently left for other jobs and Drel was a new trainee. I found Drel to be friendly, and so professional I would have never known she was training if I had not been told in advance. I really enjoyed working with her. More

Great service but long wait. I scheduled my appointment for 8:00 am so that I could just pop in on my way to work, figuring that it would take about 30 minutes . When I got there I scheduled my appointment for 8:00 am so that I could just pop in on my way to work, figuring that it would take about 30 minutes . When I got there, there were 2-3 people already waiting and it took over 90 minutes, and that was even cancelling the complimentary car wash. I assumed that by scheduling an appointment several days ahead of time that it would ensure my car would be done at that time and not “fit in” between other clients who showed up early. If they were scheduled with appointments for the same time, appointments should not be stacked on top of it here’s. Luckily they had a really good coffee bar... More

Amazing customer service My help associate was Dale. Dale was amazing. He came to me twice to let me know what my car was having done and what needed to be done asap and in th My help associate was Dale. Dale was amazing. He came to me twice to let me know what my car was having done and what needed to be done asap and in the near future. Dale was very attentive. They washed and vacuumed my car too. More

service maintance the service great each time dale help and advice me of any repair needed to keep my rough running propery at all time so there will be no suprises the service great each time dale help and advice me of any repair needed to keep my rough running propery at all time so there will be no suprises More

they were great the did a great job and they was very helpful and nice and I really like they them and I would tell people about them the did a great job and they was very helpful and nice and I really like they them and I would tell people about them More

Good experience I was there several (4) hours longer that expected but was pleased with outcome. Would like to see the process steamed lined a little better. I was there several (4) hours longer that expected but was pleased with outcome. Would like to see the process steamed lined a little better. More

very good servous they are very good and very helpful and nice and I would people about them this all that I have to say because I d they are very good and very helpful and nice and I would people about them this all that I have to say because I d More

Excellent If you are looking not just the vehicle you need but good treatment, good price and pice of mind Nissan of Silsbe is the place, give your salf a chanc If you are looking not just the vehicle you need but good treatment, good price and pice of mind Nissan of Silsbe is the place, give your salf a chance, how far are you from this dealership, 20, 40, 1 hr away believe me it's gonna be worth it, you want to trad, or just finance or maybe even pay cash who know, Nissan of Silsbee is the place. More