Nissan of Silsbee

Service at Nissian of Silsbee Friendly atmosphere. Staff greeted with a smile. Sales representative was nice and very educated. Got what I was looking for and within my price rang Friendly atmosphere. Staff greeted with a smile. Sales representative was nice and very educated. Got what I was looking for and within my price range . More

My experience It was great service for my morano. They seemed to really care! The staff was very friendly and knowledgeable of what was being done and needed to b It was great service for my morano. They seemed to really care! The staff was very friendly and knowledgeable of what was being done and needed to be done to my vehicle. More

Great customer service I love nissan and the people there. They treat me like im family. Its a good feeling. Nissan is at the top of my go to list for anything i need concer I love nissan and the people there. They treat me like im family. Its a good feeling. Nissan is at the top of my go to list for anything i need concerning my vehicle. More

Quick,easy &friendly The service is always the same. I know I can except fast ,friendly service. The price is fair. Service department is clean . The bathroom is clean. Ea The service is always the same. I know I can except fast ,friendly service. The price is fair. Service department is clean . The bathroom is clean. Easy location to get to. More

Representations to get us on the lot were inaccurate Made representations over the phone to get us there, suggesting that if we came there in person we could make a deal on a specific vehicle. After we m Made representations over the phone to get us there, suggesting that if we came there in person we could make a deal on a specific vehicle. After we made the trip to the dealership, two hours away, funds and financing in hand, they changed their song and took a no negotiation hard price or no sale position. Not at all the song used to get us on the lot. No thanks. Don't deal with these people unless you are ready to walk away, regardless of how far you travel to get there. More

Great vehicle but poor service Tried to get help with something in the vehicle I traded in and basically got ignored . Repeatedly asked for a important sticker I left on my windshi Tried to get help with something in the vehicle I traded in and basically got ignored . Repeatedly asked for a important sticker I left on my windshield and never could get a answer through email or call . They sold me the new car and I apparently was a nobody after that . Was told by the salesman to notify them if I forget anything at all in my traded vehicle and which I notified them within a few hours and then the next day several times and absolutely no help or answers. Love my new Murano and the service while purchasing but can't say anything else good out of it . More

Awesome Everyone was very easy to talk to, they answered all the questions I had very professionally. I will go back and tell everyone if they need a new car Everyone was very easy to talk to, they answered all the questions I had very professionally. I will go back and tell everyone if they need a new car this is the place to go. More

1st oil change The staff was very friendly an polite. The tech listened to the issues I was having an made sure it was looked at. I had a very long wait time, but I The staff was very friendly an polite. The tech listened to the issues I was having an made sure it was looked at. I had a very long wait time, but I was entertained by watching the sales reps. The cappuccino coffee machine was great! I would definitely recommend the service department and the cells reps at this property to friends and family in the future. More

Service Had service on my car, they checked battery before I left and put a new battery on it at Nissan expense. They checked my windshield wipers and changed Had service on my car, they checked battery before I left and put a new battery on it at Nissan expense. They checked my windshield wipers and changed those & did not charge labor & their changing the eyelets that the wiper fluid comes out of at Nissan expense.. Silsbee Nissan ALWAYS takes care of their customers. More

awesome great dealer. joe my salesman made it simple n painless. i lost the key to my b&w hitch, a expensive hitch.they got it off for me, they didnt have to great dealer. joe my salesman made it simple n painless. i lost the key to my b&w hitch, a expensive hitch.they got it off for me, they didnt have to do it bit hooked me up. More