Nissan of Silsbee

Salesmen good finance guy in the front terrible Stevie Liz Bri were great! finance guy not so much, tried weaseling out of the deal previously agreed on and talked negatively about salesman for doi Stevie Liz Bri were great! finance guy not so much, tried weaseling out of the deal previously agreed on and talked negatively about salesman for doing it, basically called me a liar luckily I had proof More

They found what was wrong with my car Nissan work with my car until they found out what was wrong with it help with was I had to get it fixed price and all Nissan work with my car until they found out what was wrong with it help with was I had to get it fixed price and all More

Service in the Rain We arrived in the rain and were met by a young lady who drove the car into the covered area to unload my husband and his walker. She came in to tell We arrived in the rain and were met by a young lady who drove the car into the covered area to unload my husband and his walker. She came in to tell me what today's visit would cost and what was recommended in the future. Pleasant time with coffee while waiting. More

Very efficient employees Had an overall good experienced at this dealership. Staff was very polite and knowledgeable. Transaction didn't take nearly as long as I thought it w Had an overall good experienced at this dealership. Staff was very polite and knowledgeable. Transaction didn't take nearly as long as I thought it would. More

Oil Change/Rotate Tires I was greeted by a representative, introduced herself, ask and answer questions, went to service area. She reviewed vehicle inspection and answer my q I was greeted by a representative, introduced herself, ask and answer questions, went to service area. She reviewed vehicle inspection and answer my questions. Thanks. More

Great I've bought two vehicles here. Both times hassle free and easy. The next time I'm looking for a new vehicle I will be back. I've bought two vehicles here. Both times hassle free and easy. The next time I'm looking for a new vehicle I will be back. More

Service manager refuses to listen Bright my vehicle in for scheduled maintenance and an issue with ride quality. There's something going on with either the shocks, struts, or both. The Bright my vehicle in for scheduled maintenance and an issue with ride quality. There's something going on with either the shocks, struts, or both. The service manager called me and refuses to listen and I highly doubt even took a ride path I told him that would demonstrate the issue. Instead, he just continually harped about the vehicle needing the tires rebalanced. This has just been done 3 days before with a new set of tires. I won't be back. More

They don't fix what's wrong with your car& they take hours They sold us a 2017 Nissan Rogue with numerous minor issues. Some they fix it,some they don't! They take hours to fix anything They sold us a 2017 Nissan Rogue with numerous minor issues. Some they fix it,some they don't! They take hours to fix anything More

Deals the Silsbee way Toyota dealership offered me 11000 for my Silverado but this dealership gave me 19000 to put me at notes where I needed them. Now that's dealing Toyota dealership offered me 11000 for my Silverado but this dealership gave me 19000 to put me at notes where I needed them. Now that's dealing More

All they want is money I brought my vehicle in for a recall. They did a 27 point inspection and found a nest on my battery. Also said I needed oil change and a few other th I brought my vehicle in for a recall. They did a 27 point inspection and found a nest on my battery. Also said I needed oil change and a few other things. When I advised them I just wanted the recall done they LEFT the nest on my battery. Why would they leave it there if they found it? So petty because I wouldnt do the added items. It's not the money issue I didn't have time. I wont bring it back there ever again More