Nissan of San Juan Capistrano
San Juan Capistrano, CA
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I absolutely trust Sabina Heineman, a service advisor, to tell me what needs to be done to my car and to take care of it. She is honest and trustworthy and always explains things clearly. She makes sure I tell me what needs to be done to my car and to take care of it. She is honest and trustworthy and always explains things clearly. She makes sure I understand whatever the issues were with my car before I leave. I won't take my car to any other dealership. More
Sabina has been my service advisor for several years now (followed her from two dealerships). I completely trust her review of my vehicle and recommendation of what it needs. She gets me scheduled, has th (followed her from two dealerships). I completely trust her review of my vehicle and recommendation of what it needs. She gets me scheduled, has the service done, and out the door every time quickly and efficiently. I will continue to call Sabina and Weseloh Nissan whenever my vehicle needs service. Nobody better. More
This dealership has been exceptional in every way. Gabe always takes great care of all 3 of my cars. I own an Xterra a Frontier and a Murano. They always give perfect time quotes and follow up calls to mak always takes great care of all 3 of my cars. I own an Xterra a Frontier and a Murano. They always give perfect time quotes and follow up calls to make sure all is well. The price you pay is competitive with todays market. Gabe and his coworkers treat you like part of their family. My cars always seem to drive better after service even if its just a simple oil change. This dealership is 5 star all the way. More
I have followed Sabina through two dealerships as she is honest and always helps me. She is personable and follows through. She is honest about the work I need and understands my financial situation so honest and always helps me. She is personable and follows through. She is honest about the work I need and understands my financial situation so she lets me know the basic must do items. I have come to enjoy coming for servie just to see her and talk to her! She is fabulous!!!!!! More
My relatioship with this dealership is only because of My relatioship with this dealership is only because of Sabina Heineman. I have known her for many years. I have driven Nissan's since the 1990's I My relatioship with this dealership is only because of Sabina Heineman. I have known her for many years. I have driven Nissan's since the 1990's I think. I can't quite remember when I went from Honda to Nissan. She used to be at Irvine Nissan Auto Center, then she came to Rancho Santa Margarita, Ca. dealership. That dealership as you know went out of business over night. After that it was San Juan Capistrano Nissan, they closed. Then I found out she was at Weseloh. I had some reserverations about going to a Chevvy dealership, but once I found out Sabina was working their I had no problem of joining our business relationship at that location. My car just recently had to have a new transmission with just 41,200 miles or something to that tune. She was able to work with management to rent me a car for two weeks. At first it was to be two days, as the car was under factory warranty & then I purchased the long term warranty. I feel fully safe when she is checking out the car with the mechanics. My experience with Wesolh has been a pleasant experience up to this point & I hope that it will continue. This is my 4th Nissan in my lifetime. Judy Fisher 31 Carnation Rancho Santa Margarita, CA. 92688 More
I went in 12/22 bought a 2004 chevy venture van with mr bennet as sales. i felt he lied to me way to much threw out it all and i am unhappy with him. but tiffany finace worked hard and made me happy and s bennet as sales. i felt he lied to me way to much threw out it all and i am unhappy with him. but tiffany finace worked hard and made me happy and so did scott wright. george tried his best and brain did too. those people i felt did not lie to me. the work they have done on my car is good but i will let u know u need to be specific with the repair guys and know what you want. i would recomend buying a car here and will return in 2 yrs to buy my next one for my hubby to drive daily to work and is sporty for him. More
This was one of the easiest car purchases I've ever made! The specific car and price was all discussed over the phone, so when it came time to make the actual purchase all I had to do was test drive the spe The specific car and price was all discussed over the phone, so when it came time to make the actual purchase all I had to do was test drive the specific car and complete the paperwork! Everyone I mentioned above was very helpful, quick (which is never the case when you're buying a car), and knew their facts -- there were no surprises at signing! Before leaving I even scheduled my first service! By the way, I referred my sister-in-law and she bought a car the next week! More
I had an awesome experience in capistrano nissan ,i inquired online i got a response right away with the best price up front i was intially interested in toyota , i went up there ,my sales person Ben inquired online i got a response right away with the best price up front i was intially interested in toyota , i went up there ,my sales person Ben was extremely helpfull and handled everything in a very professional manner ,i did not feel uncomfortable like most toyota dealerships that i visited in the past , i got my paperwork done and took my nissan home ( i love my ALtima) , i went there for an oil change everyone in the service was easy going , overall this is the best dealership i ever dealt with and if you go there i highly recommend you ask for Ben ,honest and up front . More
I thought it was a great experience. I hate buying cars. These guys were so helpful and friendly. I drove up from SD after speaking to the internet sales person who told me there was a big selection on the These guys were so helpful and friendly. I drove up from SD after speaking to the internet sales person who told me there was a big selection on the lot to choose from. He was right! I test drove a couple and finally settled in on an Altima. The did not have exactly what I wanted so Paul, I think he was a sales manager, got on the phone and started looking for exactly what I wanted. He found it, but as it turned out I decided on one that was on the lot and they made me a fantastic deal on it! My boyfriend who was with me was so impressed he traded in his BMW right then and there and drove off in a new Rogue! Two cars at the same time, that tells you something right there. These guys were good. I would recommend them to anyone. More
We purchased a used vehicle from Capistrano Nissan and the experince was great. A friend of mine told me that they were nice to deal with and she was right. This is the only time i have purchased a car an the experince was great. A friend of mine told me that they were nice to deal with and she was right. This is the only time i have purchased a car and not felt uncomfortable or like i was being taken advantage of. I highly recommend this dealership. They have been very nice since the purchase as well. Great customer service and so far, very honest. More