Nissan of San Juan Capistrano
San Juan Capistrano, CA
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I cannot believe the miracles Josephina Roubicek was able to do. There were so many obstacles and she was so upbeat and a joy to work with. I was sure I was going to get the cold treatment when they saw our to do. There were so many obstacles and she was so upbeat and a joy to work with. I was sure I was going to get the cold treatment when they saw our finance status, but not at all. The whole team pulled together to make it happen. It was not a big lucrative sale but I was treated as such. I even got a full tank of gas when I left! When you drive a van that's a lot! I would highly recommend thus dealership and Josephina!!!! More
Went there to buy a used car, they had a good selection of vehicles to choose from. Sales personnel were friendly and knowledgeable. Down payment and financing were fast and easy. I would go back, especial of vehicles to choose from. Sales personnel were friendly and knowledgeable. Down payment and financing were fast and easy. I would go back, especially after my other experiences at some less professional dealers. More
I bought my Nissan Altima 5/2008 on Mother's Day from Hooman and love my Altima. Here I am at 59,668 and still have the original tires with fairly good tread left and still no brake change although I exp Hooman and love my Altima. Here I am at 59,668 and still have the original tires with fairly good tread left and still no brake change although I expect it soon. The biggest difference with this car and my previous Mercedes C230 is I had to change the brakes every 10,000 to 14,000 miles and wore out two sets of tires with 45,000 miles. The difference in service cost is unbelievable. I would be proud to recommend this car to anyone. I have continued to bring the car to the dealership for all my services and the cost is reasonable and fair. I have to say that when I come into the dealership and if Hooman is in the building I can count of him coming out to see me if he knows I am here, always welcoming and so friendly. Make sure to ask for Hooman. More
Everything worked like clock-work. Rob was very professional, informative and friendly. The car was in perfect condition, the buying process was effortless and everyone at this Dealership was wond professional, informative and friendly. The car was in perfect condition, the buying process was effortless and everyone at this Dealership was wonderful. I would highly recommend buying a car from here in the future More
I have had many dealing with car agencies and sales people in my 73 years. Sometimes good sometimes not so good. The reason I gave such high ratings to Weseloh Nissan is, it was far superior in compar people in my 73 years. Sometimes good sometimes not so good. The reason I gave such high ratings to Weseloh Nissan is, it was far superior in comparison to most other dealings I have had in the USA. Josefina M. Roubicek was head over heels a wonderful person to work with. Her patience, her knowledge and her persistence to get me the right car, even when I doubting, was outstanding. Along with her knowledge, I could tell from the way she presented the company, that it was a great place for me to work with. Again, I did not purchase a car the first visit, but she kept after me and got me a good deal I could work with. I also was impressed with the service advisor,Sabina Heineman her manner and the amount of experience she had in the auto industry. All these things led me make my purchase at Weseloh Nissan, and I am confident if I need service, I will be taken care of properly. More
Long story short, I recently purchased a 2007 350z Long story short, I recently purchased a 2007 350z through a private owner. Few days later, I found out that there was an oil leak around the bottom Long story short, I recently purchased a 2007 350z through a private owner. Few days later, I found out that there was an oil leak around the bottom of my engine. I was really worried and I decided to bring my car to Weseloh Nissan dealership, hoping that I can work something out with them. That was when I met Gary for the first time. He was very nice, honest, easy to talk to and down to earth type of guy. After he listened to my car dilemma, he decided to take my car to the shop and have a look at it. An hour later, he walked out and told me that everything was under warranty and the best part was that he would replace a BRAND NEW short block for me (pretty much it’s the whole new engine). My car was sitting at the dealership for about a week (trust me, it’s worth the wait). At the same time, he called me almost every one or two days to keep me updated with the progress. Overall, I couldn’t have been any happier. I saw the receipt and I was shocked to see that the total amount came out be almost $10,000 of parts and labor, and I didn’t have to spend a single cent on it. To me, Gary is not just a great guy, but he also has passion for what he does. I highly recommend Weseloh Nissan to everyone and if you ever go there, you HAVE TO ask to speak with GARY LINENDOLL and that’s exactly what I’m doing right now to all my family members and friends. Great man with excellent service. Gary, you’re the best!!! More
My 2009 Cube with keyless ignition would not start one day. I talked to Gary over the phone and he went through some possibilities with me. None of these worked, but he foudn some info on a recall repai day. I talked to Gary over the phone and he went through some possibilities with me. None of these worked, but he foudn some info on a recall repair that I had not known about (I bought the car just a few months prior). I had the car towed in to the dealership, they diagnosed and repaired the problem (recall) and I was driving my car back home by 6 pm that night! I couldn't believe that the whole process took less than a day. I expected it to be two or three at least due to past experiences with dealerships. Thanks for the great service. More
Sabina was very welcoming and fast. She was attentive and made me comfortable while I waited. I would highly recommend her to anyone. An over all very good experience. made me comfortable while I waited. I would highly recommend her to anyone. An over all very good experience. More
Sabina has been my service contact from the beginning of my Nissan ownership... Always top notch. This visit was to make sure that I hadn't broken a rim, a disc brake of even sliced a tire on my Murano from my Nissan ownership... Always top notch. This visit was to make sure that I hadn't broken a rim, a disc brake of even sliced a tire on my Murano from hitting an odd-angle curve... Took 30 minutes...inspected by Nissan tech.. delivered even without an appointment ! Outstanding... More
Sabina, Is oustanding as a customer service representative very friendly and helpful, I felt totally at ease talking to her. When I first came in I was very nervous I had my little Great Grandd representative very friendly and helpful, I felt totally at ease talking to her. When I first came in I was very nervous I had my little Great Granddaughter with me, we had a fun day and all of the sudden the car would not start. When you have a 4 year old with you someone as friendly as Sabina is very helpful.Thank you Sabina. Helga Conroy More