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Nissan of San Juan Capistrano

San Juan Capistrano, CA

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264 Reviews

33633 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 264 reviews

April 05, 2012

Service Advisor, Dustin Simon, did a great job. He demonstrated knowledge, professionalism, and courtesy. The service was within the schedule and budget estimated. It was a good experience and I woul More

by fminervini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Simon
March 29, 2012

Service Advisor, Dustin Simon, did a fantastic job on my, 2007 Maxima, warranty issues. The service was professional and performed expeditiously. I would recommend this dealer to others. Sincerely, Ron D More

by rondye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Simon
March 19, 2012

Rosie responded to an internet inquire I had placed in late 2011. Although she could not locate the 2011 model I was looking for at the time, I told her I was going to wait until spring of 2012. She kept More

by mick.f
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosie Puelma
February 18, 2012

I had done quite a bit of research in advance on a particular car that I was looking for. Weseloh Nissan happened to have this car in their used car inventory, so I stopped in to take a look. I wa More

by Vpierce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Clark
February 11, 2012

Let me preface by saying the people I talked to were fine, I had no problems with them. I've done regular oil changes here for a couple years, fine stuff, I've never had a problem with my car so I ne More

by kuja090
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary
Feb 13, 2012 -

Nissan of San Juan Capistrano responded

Rick, Thank you for your input and we would like to apologize for your experience at Weseloh Nissan. We appreciate all feedback from our customers as it helps us to grow as a dealership. Please contact me at your earliest convenience to address this matter and I hope you accept my apologies for any inconvenience. Tom Aldrich (949) 276-2008

February 05, 2012

they will give you a very good deal at weseloh nissan...... awesome guys here!!!! for sure i will be back with my friend to get a new car...... More

by mcryan19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
washington gallardo and javier rosas, Washington Gallardo
December 30, 2011

Very good experience with Josefina and her manager. Finance was very friendly as well. They were able to work a very good deal with a nice payment. More

by rodney1207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josefina
December 05, 2011

I negeotiated a deal on a new lease over a period of a week with this man and after being approved by their finance people and having a deal in place I went to sign and pickup the car. When I get to the d More

by mvanduker
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Rob Chianese
Dec 07, 2011 -

Nissan of San Juan Capistrano responded

Dear mvanduker - Thank you for the comment regarding your sales experience at Weseloh Nissan. I would like to state that we are not indifferent to opinions such as yours because any and all customer feedback is vital to us in improving our sales department. Our dealerships sales process is an area of constant refinement and enhancement as we strive to make the buying of our premium automobiles as smooth and efficient as the vehicles that we sell and service. Please contact me at your earliest convenience as I would like to discuss your sales experience with you in further detail. Tom Aldrich, Weseloh Nissan - (949) 276-2008

November 30, 2011

ifinally found the car that ive been looking for. i bought a 2012 nissan versa from hooman and he made it clear that the car is safe and reliable. this is my first nissan that i have had and im pretty More

by fifiluv1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
hooman, Hooman Keyvan
November 07, 2011

We visited all the Nissan dealerships in the area but found this one to have exceptionally friendly and professional staff that really knew their cars. When they didn't have the exact car we wanted, they More

by dailyl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanine, Paul, Paul Ehlke, Jeannine Phillips
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