Nissan of San Juan Capistrano
San Juan Capistrano, CA
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I purchased my vehicle from this dealership and I have had my car serviced numerous times at this dealership. I have always received FIRST class service.My service adviser Dustin always has a smile & had my car serviced numerous times at this dealership. I have always received FIRST class service.My service adviser Dustin always has a smile & explains my service in detail before & after my vehicle is serviced.Also the dealership provides a ride home or to work if needed. Or they also have a rental car service inside the dealership if needed.I highly recommend this dealership. More
I went to the Delearship to look at cars, I ended up buying one. I should say that one of the most important reasons for my decision was the Sales person Hooman Keyvan.He is well manered,sincier,caring, buying one. I should say that one of the most important reasons for my decision was the Sales person Hooman Keyvan.He is well manered,sincier,caring,very friendly and very knowledgeable. I would recommend him without any reservations. More
Hooman is a great representation of excellent customer service. He's very professional.Thank you Hooman for another easy and stress free transaction. The Connors service. He's very professional.Thank you Hooman for another easy and stress free transaction. The Connors More
If you don't have a personal service manager for your vehicle that you trust 100%, I would like to introduce you to you Sabina Heineman. She is THE most trustworthy service manager in the industry. She m vehicle that you trust 100%, I would like to introduce you to you Sabina Heineman. She is THE most trustworthy service manager in the industry. She makes recommendations for her customers as if their vehicle were her own, never recommends unnecessary services, and is honest and thorough, every detail is taken care of. She is friendly, sincere, asks about our other family members (remembers everyone's names!) and is simply a good person that looks out for your best interest. You will never feel like she's trying to "sell" you something, you will feel like she's making sure everything is taken care of as quickly, inexpensively and thoroughly as possible. She applies any discounts available, without you having to ask, offers a shuttle or free rental car services (the rental car counter is literally a few feet from her desk, how convenient!) for major services to your vehicle so you're not out for a day or having to arrange for someone to drop you off/come pick you up, and keeps you up to date if there is a new findings with your vehicle during servicing (I recommend replacing this - our technician found that it is damaged/needs replacing.) I LOVE that she simply says "I recommend" rather than "do you want us to" - I have no idea what a car needs, and when other dealers ask you if you want to pay for something, you feel like they are trying to make an extra buck, while Sabina tells it to you like it is. She serviced my previous Nissan (1991 Hardbody) when it was 18 years old, and told me truthfully "this is damaged, but replacing it will cost (X amount) and nothing bad will happen if you wait in it or just ignore it - it will just make noise" - then left it up to me. She saved me $1800 for a service I would have done with another dealer worried my truck would fall apart if I did not replace the part. Honesty, integrity, and sincerity - Sabina is the best. We take our 370Z to her to be pampered, and after being disappointed by countless other dealerships servicing my Toyota truck (literally 4 other Toyota dealerships who tried to sell me services that the next one said were unnecessary, and having repairs cost way more than quoted without any communication from my service manager there, the leaving me with a feeling of distrust), I began taking my TOYOTA to Sabina at Weseloh Nissan. She said they will service ALL makes and models!! She took extra time to call the Toyota dealership, make sure she had all the info as to what services were factory recommended for my milage and vehicle use (we use 4WD a lot in Big Bear and Mammoth (yay!), then made sure they had all the specific tools to service my specific model, then even went down the street to Toyota for the parts they needed without a markup! Awesome! In summary, Sabina is the best, you will love her, appreciate her, and be surprised that you finally found a services manager you really trust. Thanks, Sabina!! More
We had a great experience with Washington. He is respectful and informative and helped us get what we wanted. The test driving was fun and the service excellent! We are very greatful to be in our ne respectful and informative and helped us get what we wanted. The test driving was fun and the service excellent! We are very greatful to be in our new Ultima!! Thank you! More
If I had to describe my experience in one word it would be AWESOME! Taylor was extremely helpful and knowledgable. Not only was she enthusiastic and friendly, but she did a great job answering all of my be AWESOME! Taylor was extremely helpful and knowledgable. Not only was she enthusiastic and friendly, but she did a great job answering all of my questions about the car, and making sure I was satisfied with the purchase of the vehicle. I am very appreciative, and I love my new car! More
Dustin was very efficient in handling the repair work related to a factory recall. he also provide a full explanation of the work and the estimated time that was required to complete it. related to a factory recall. he also provide a full explanation of the work and the estimated time that was required to complete it. More
Gary Linendoll is one of the many reasons why I always return to Weseloh Nissan. He is extremely attentive and friendly. His assessment of the needed repair or service have always been right on. Unlike return to Weseloh Nissan. He is extremely attentive and friendly. His assessment of the needed repair or service have always been right on. Unlike other garages, Gary never tries to push for any unnecessary services. I appreciate his honesty and professionalism. Oh yes, the waiting area is very nice and helps making time pass especially during some of the longer waits. More
Great place! I purchased my first Nissan from this Great place! I purchased my first Nissan from this dealer. The salesman was easy to work with and helpful. When it came time to service the car I Great place! I purchased my first Nissan from this dealer. The salesman was easy to work with and helpful. When it came time to service the car I was worried it would be costly at the dealer. However, the prices aren't bad and the service has been friendly! I've never felt scammed or ignored with the service dept. here. I was also hesitant to use the dealer for service because I'd experienced "hit or miss" friendliness at dealerships. Thankfully, again, I was proven wrong! Dustin has been great. He's the only guy I've seen go out, pop the hood, look inside, etc. to answer all of my questions. And he does it with a professional attitude and smile. The service dept. and Dustin have been great! Thank you! More
This was by far the BEST car buying experience I have EVER had! Washington was very knowledgeable and helpful. NO pushy sales tactics, no need to haggle~ My husband and I drove over 125 miles to purchase EVER had! Washington was very knowledgeable and helpful. NO pushy sales tactics, no need to haggle~ My husband and I drove over 125 miles to purchase a used Maxima, Weseloh Nissan's sticker prices were already marked down to very competitive rates. I highly recommend this dealership and will by my next car from Weseloh Nissan. Thanks again to all of the staff for such a great experience. More