Nissan of San Juan Capistrano

Transmission failed at 75,000 miles! Price was good because totally covered under warranty, but does give me pause about buying another Nissan. Sabina, handled my issue from start to finish and I was because totally covered under warranty, but does give me pause about buying another Nissan. Sabina, handled my issue from start to finish and I was very happy with her communication skills. She even called me on a day she was out of the office to tell me she had obtained the PO for a rental car. She kept me updated in the process from the first day. I probably received 5-6 calls from her in a 4 day period. I always knew the status of my vehicle. The reason I rated the 'Quality of Work' as only GOOD, is because it is too soon to know. Ask again in 2-3 months and I will have a better feel for the quality of work. More

Hooman Keyvan work very hard to close the deal, came in on his day off to pick up the car from another dealer. Even in the signing of the papers was painless, I was out of the finance office within 20 minu on his day off to pick up the car from another dealer. Even in the signing of the papers was painless, I was out of the finance office within 20 minutes. More

This was the first dealership I visited when looking for a new used car. Issa was on the lot when I arrived and helped me immediately. He found something in my price range and that I really liked. He was fr a new used car. Issa was on the lot when I arrived and helped me immediately. He found something in my price range and that I really liked. He was friendly, professional and willing to work with me fully through the entire transaction. Before I made the decision to buy my Versa, I visited one more dealership (toyota/honda next door) and they handed my off to about 4 different salesmen, would not work with me on the price, came off very pompous and my mother and I were very unsatisfied to find that even though I found a car there I also liked very much, the service and support to help purchase the vehicle was nothing compared to Issa's service and demeanor. I then decided to return to Wesloh Nissan and purchase the first car he helped me with. I love it and had an excellent experience with Issa and Wesloh overall. Thanks again! More

I can not say enough words to thank Sabina and Tony for all there help on April 8th. My daughters Fob on her 2009 Nissan Altima was broken and they bent over backwards did flips and cartwheels for me. I li all there help on April 8th. My daughters Fob on her 2009 Nissan Altima was broken and they bent over backwards did flips and cartwheels for me. I live in Bellflower, my daughter lives in San Diego. I had to drive to San Clemente to my daughters car and then have it towed to the dealership in Capistrano. Tony kept me laughing through and time crunch operation getting the car to him to have it programed. He would call me to get updates to see how far away I was, he was with me step by step, he was AMAZING!!!!!!!. Then I was blessed next to be helped by Sabina, she was with me step by step on the programing of this Fob thing. Well, the computer at the dealership was a loner and was not working, she then called a gentlemen named Javier from somewhere else and he and he came to the dealership to program this Fob. Okay then he could not do it because he needed some pin number or something and could not get it because it was after 6. So he came back the next morning and did the Fob then turned around and did not charge me for the programing. What a team! Sabina stayed later than she had to and even gave me her private cell number. She is the most caring and understanding person I have ever met at a dealership, any dealership. Tony I believe also stayed after. The two of them need some kind of award or something for being the very best they can be. Please do something for them for all their work they did for me. Please put them on a pedestal for employees of the year and buy them lunch for a week!!! My job does nothing for us for all the great customer service we do, please do not let this slide. I will be calling to find out if these two employees were honored. Thank you so very much again, and keep up the fantastic work! Mary Spencer 9051 3/4 Park st. Bellflower, Calif. 90706 562-397-9818 More

Ms. Sabina Heineman was professional, knowledgable and friendly thru out the entire visit. She was able to recommend using of credit points and coupons in an effort to lower the over expense. Excellent friendly thru out the entire visit. She was able to recommend using of credit points and coupons in an effort to lower the over expense. Excellent experience. More

I have had the opportunity to bring my 2012 Nissan Titan in for minor service repairs twice now and both times greeted by Gary Linendoll with a smile, quick service and write up and absolutely made to feel in for minor service repairs twice now and both times greeted by Gary Linendoll with a smile, quick service and write up and absolutely made to feel at home during the service. Its so nice to receive service in a timely manner and without a prescheduled appoinment, but the icing on the cake is the welcome feeling Gary and the staff at Weseloh Nissan provides. As long as they will have me, I will be using Weseloh for my future needs. Thanks for a persistent and proactive approach in serving your Clients. Sincerely Nick Rosner More

Rob was not only professional but extremely knowledgeable on the Leaf. His patience in answer and anticipating question - unequaled. Rob is the most honest and professional sales person I have ever encoun on the Leaf. His patience in answer and anticipating question - unequaled. Rob is the most honest and professional sales person I have ever encounter - a real pleasure dealing with Rob More

Awesome customer service. Went through process quickly and got a great price on a great car. Friendly atmosphere and lots of extras. Washington is the man! and got a great price on a great car. Friendly atmosphere and lots of extras. Washington is the man! More

My dad and I wanted to look at some new cars that would fit my price range and financing needs. We had been to several other dealerships in Orange County and had some very bad experiences. I needed a car t fit my price range and financing needs. We had been to several other dealerships in Orange County and had some very bad experiences. I needed a car that would get great gas mileage and be reliable for my family and I to travel on long trips. We met Hooman at Nissan in SJC. He had recently helped my mom with her new Nissan and thought he would be able to assist me with finding a car. He not only was helpful, but he knew everything about the car. He informed me about all of the special features, he took us for a test drive and he went over options for financing. He was not pushy like other salesmen and he made the process seem very seamless. I felt so comfortable with the entire process that we ended up purchasing the car on his recommendation and my financing needs. The experience and the customer service were second to none and I truly appreciate the help and knowledge that Hooman presented my father and I. More