Nissan of San Bernardino

Terrible service, phenomenal waste of time I placed an appointment 6 days prior to the service because I was told on the initial day I couldn’t be helped for an oil change and a slight alignmen I placed an appointment 6 days prior to the service because I was told on the initial day I couldn’t be helped for an oil change and a slight alignment adjustment. My appointment at 7am, arrived 15 beforehand. Was told it’ll be 2.5- 3 hours, oil change half an hour the rest the alignment. Around 8:30 my service advisor Steven tells me they are just now putting oil in my car. So I was. 10am comes around so text him how it’s going so far. About 15 minutes later he walks by and tells me that they will be taking off the rack soon and that they only let certain people work on 370zs. Another 10 min go by and it’s right back up on the rack. Around 10:45 the mechanic parks my car walks the keys in the office and hands the paper work to Steven. As I stand and wait over 10 more minutes for him to stop talking with the other mechanics out where they work on cars. I leave at 11am for my 4 hour stay and drive home and now my alignment pulls in the opposite direction I brought it in for. Gigantic waste of time and can’t even trust their mechanics that are supposedly well trained on those styles of vehicles. More

Nice experience! Very Pleasant salesman - Malachi Lee. and Moises who processed my paperwork. Very thorough and friendly. Family keeps going back to this particular N Very Pleasant salesman - Malachi Lee. and Moises who processed my paperwork. Very thorough and friendly. Family keeps going back to this particular Nissan dealer - Larry H. Miller. I confirm that I am not associated with any dealership and/or service center. More

Great costumer service It was great! Costumer service was great, informative and transparent. I was pleased with my visit there. Will definitely take my car to get serviced It was great! Costumer service was great, informative and transparent. I was pleased with my visit there. Will definitely take my car to get serviced again. More

Lhm was awesome This was the 3 rd Nissan sealer I had been to in a week. They did not take my current car keys as hostage as the others did. Made it a happy fun exper This was the 3 rd Nissan sealer I had been to in a week. They did not take my current car keys as hostage as the others did. Made it a happy fun experience. Easy to work with and actually had the car that was advertised. Other 2 car dealers did not. Loved them More

Service My service guy Jordon was very thorough and detailed about letting me know what I need for my car, And his customer service was excellent My service guy Jordon was very thorough and detailed about letting me know what I need for my car, And his customer service was excellent More

Quick Service Lots of cars in line on Saturday morning, but I was checked in pretty quickly and service was good. Disappointed that a complimentary car wash wasn’t Lots of cars in line on Saturday morning, but I was checked in pretty quickly and service was good. Disappointed that a complimentary car wash wasn’t included, especially since I had previously purchased the oil change package. More

Service oil change Jordan answered all my questions and also gave me more information about my services. Also told me about all services they have available and kept in Jordan answered all my questions and also gave me more information about my services. Also told me about all services they have available and kept in touch with me about my car when it was completed. More

vehicle check-up they went up and above had me in and out within 45mins of what i was informed that it would take 1.5 to 2 hours everything was complete and explain they went up and above had me in and out within 45mins of what i was informed that it would take 1.5 to 2 hours everything was complete and explained thoroughly very great service thx richard More