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Nissan of San Bernardino
San Bernardino, CA
210 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 210 reviews
May 14, 2026
Loved the service! Maritza and Martin were beyond helpful in every aspect! Leaving very happy and with a new car! In the future me and family will only be purchasing car Maritza and Martin were beyond helpful in every aspect! Leaving very happy and with a new car! In the future me and family will only be purchasing cars from here! The help was very appreciated! More
by Francogfatima
Employees Worked With
Maritza Sánchez Medina , Martin Arce
March 01, 2026
Julissa and her manager were so helpful and determined to help us get a new car. We really thought we wouldn’t qualify but they made it happen for us. Thank you guys so much! help us get a new car. We really thought we wouldn’t qualify but they made it happen for us. Thank you guys so much! More
by randa7385
Employees Worked With
Roxy, Julissa Navarrete, Gio Chahine
February 23, 2026
Great customer service, had a total loss couldn’t get a vehicle anywhere else Esteban helped me get into 2024 Ford Mustang and repaired my credit would highly recommend vehicle anywhere else Esteban helped me get into 2024 Ford Mustang and repaired my credit would highly recommend More
by corps187
Employees Worked With
Esteban Gurrola
February 22, 2026
It was my first time buying a car! Made the process really smooth fast definitely recommend Esteban in helping us get a 2026 kicks Made the process really smooth fast definitely recommend Esteban in helping us get a 2026 kicks More
by Zenygalu
Employees Worked With
Esteban Gurrola, Jazmin Gallegos
August 27, 2025
I had the worst experience at Nissan San Bernardino and strongly advise others to stay away. I traded in my Nissan Sentra for a 2025 Frontier truck, expecting a smooth and professional transaction. Unfortu strongly advise others to stay away. I traded in my Nissan Sentra for a 2025 Frontier truck, expecting a smooth and professional transaction. Unfortunately, it’s been a nightmare ever since. The dealership failed to pay off the remaining balance on my Sentra, which is a clear violation of the contract. I discovered this on my own and have been calling every day to resolve the issue. I was told by Carlos in finance that he would take care of it, but it’s been over a month and nothing has been done. Despite leaving messages and following up consistently, Carlos never returns calls or provides updates. Two weeks later, I finally got through to another finance rep, Norma, who was extremely rude and unhelpful. Instead of trying to assist me, she dismissed my concerns and incorrectly claimed the loan had been paid off without even looking at the correct vehicle. This entire process has been frustrating, stressful, and completely unprofessional. The lack of communication, accountability, and basic customer service is unacceptable. If you want a smooth, honest car-buying experience, avoid this dealership at all costs. Especially stay away from Carlos, Norma, and Brian. They have shown nothing but disregard for their responsibilities and for customer satisfaction. More
by nhaly653
Employees Worked With
Carlos, Norma, Brain, Emmanuel Hamwi, Serge Ulchenko, Liz Meza
