Nissan of San Bernardino

Great Customer Service! I would highly recommend Charles and Val of Nissan Of San Bernardino.. They were very friendly and made the process really easy. There was no pressure I would highly recommend Charles and Val of Nissan Of San Bernardino.. They were very friendly and made the process really easy. There was no pressure, no hidden fees, and overall a great buying experience. Although I only dealt with them, the entire staff and the environment of the place makes you feel at ease. We have closer Nissan dealerships around my area, but driving a few extra miles to Nissan of San Bernardino is definitely worth the drive and time. Their online reviews speak for themselves. We will definitely be coming back to them again for future business. More

Bait and Switch on Nissan Leaf NISSAN SOLD ME TWO YEARS OF FREE CHARGING AND THIS DEALER CHARGED ME TO USE THEIR CHARGE STATION. I own a Nissan Leaf and went to the dealership to ch NISSAN SOLD ME TWO YEARS OF FREE CHARGING AND THIS DEALER CHARGED ME TO USE THEIR CHARGE STATION. I own a Nissan Leaf and went to the dealership to charge the car. I was told by them that the charge was free as part of Nissan's No Charge to Charge program which they offer to their customers. When I received my statement I was charged $10 for a 20 minute charge. ChargePoint told me that it is the dealership that decides to charge the customer. Most other Nissan dealerships honor their word and allow for free quick charging. The ChargePoint system is even controlled by Nissan. Get some integrity! More

One of the easiest buying experience I've had Charles & Andrew of Nissan of San Bernardino were great and they made the process very smooth. They made me feel comfortable with my purchase. They ev Charles & Andrew of Nissan of San Bernardino were great and they made the process very smooth. They made me feel comfortable with my purchase. They even accommodated my family with beverages and snacks. My little girl loved the popcorn! I would definitely recommend this dealership to family members and friends. More

Not a fair trade in value I did the research on our trade in based on the Kelly Blue book value for trade in. My daughter was trading in a Nissan Titan in good condition with a I did the research on our trade in based on the Kelly Blue book value for trade in. My daughter was trading in a Nissan Titan in good condition with a value of $7360 low to $8016 high on a good condition vehicle. Nissan of San Bernardino offered us $3500. We went to OC Auto Exchange in Fullerton and was offered $8000 for our trade in. My daughter got the car she wanted (mustang) and the trade in she deserved. Needless to say, we are disappointed with Nissan of San Bernardino for this reason. The salesmen are nice and friendly, but the deal wasn't there. Roxanne More

Joe is amazing!!! Nissan of San Bernardino is awesome, not only was everyone friendly but they let me watch football while making my deal...lol. They wanted to make sur Nissan of San Bernardino is awesome, not only was everyone friendly but they let me watch football while making my deal...lol. They wanted to make sure I was completely comfortable with my deal before I accepted it and Joe was there with me every step of the way. Joe made sure I was comfortable with all my cars features before I left....thanks again Nissan of San Bernardino and Joe More

Fantastic!! Joe is a great guy. He didn't try to push me into something that wasn't for me. I spent a good amount of time with him at Nissan of San Bernardino (pr Joe is a great guy. He didn't try to push me into something that wasn't for me. I spent a good amount of time with him at Nissan of San Bernardino (probably more than most). He listened to my interests and what I wanted in a new car. He knows his inventory very well, I think we were outside for no more than 15 minutes looking and test driving a NIssan Sentra. He helped me set up the blue tooth and everything else. I'll be going back to him when I decide to trade this one in. THANKS JOE! More

My new Nissan? Love it! Thanks! Firstly, I would like to thank Sean Swanson at the Internet Sales Department who I connected with to get everything going here for me at Nissan of San Firstly, I would like to thank Sean Swanson at the Internet Sales Department who I connected with to get everything going here for me at Nissan of San Bernardino! After our beginning conversations, I knew that this was the dealership I would end up finalizing a deal with. Many thanks to you bud for being human and not automated during live chat! HAHA! To my main Salesman Joe Rodriguez! The guy who made it all happen! I truly appreciated you picking me up from home since my old car blew up! 5 STAR SERVICE! ABOVE AND BEYOND MY MAN!!! You're verbal skills are perfectly accompanied with your amazing negotiating skills! I appreciate the excellence in you're customer service. Thanks for working out the deal to my satisfaction! Lastly, Monique Gallegos in Finance for working out those magic numbers! You really made a good deal into an amazing deal for me! WOW! You explained everything so smoothly and made me feel super comfortable while I signed my life away! PS: my pen didn't even get the shakes and I apologize for spilling that coffee that's probably still stuck on your desk! HAHA! My overall experience at this dealership was exceptional. It was even a treat seeing the owners working the work. Amazing staff, amenities, and a very well kept establishment! They work as a team here! Thanks again to everyone mentioned/unmentioned! A very enjoyable and memorable experience guys. You guys saved me a bunch! CHEERS! More

As Good As it Gets! I can't brag about these guys enough to co-workers, family, and friends. I completed my deal on my brand new 2015 Nissan Altima over the phone with Se I can't brag about these guys enough to co-workers, family, and friends. I completed my deal on my brand new 2015 Nissan Altima over the phone with Sean back in October. Sean even gave me a couple different options for financing so that I could make the best choice for my situation. He ensured I qualified for dealer incentives and gave me breakdowns on the options. I never walked into the dealership! The skeptic in me kept thinking that I might regret that I never visited the dealership. It was hassle free, a few phone calls, a few emails and the next day the car was delivered. Too good to be true, right!? Joe dropped off the car, patiently waited for me to review all the documents, answered all questions, and then we went outside and he showed me the vehicle. I really appreciate he took the time to show me the features on the vehicle. A lot has changed since my last car purchase and he even helped me the next day with connecting my Bluetooth. So now three months later, not one regret! These guys really will accommodate their customers and after they make the sale the helpfulness doesn't stop. Car buying can be stressful and intimidating, but I never felt like that with them. I hope anyone else interested in purchasing with them has a similar experience! More

Friendly and respectful Nissan Team! I had been shopping for a new car for a few months. I decided to finally take the plunge on the 24th of Nov at Fontana Nissan. Fontana Nissan's prio I had been shopping for a new car for a few months. I decided to finally take the plunge on the 24th of Nov at Fontana Nissan. Fontana Nissan's priority is not about customer satisfaction... 1- They kept trying to sell me a car I didn't want, 2- the color I never asked for, 3- hesitant to negotiate on my trade-in, and 4- offering a ridiculous rate on financing when I have great credit. I'll never go there again. The next day after making an online inquiry, San Bernardino Nissan contacted me within 2 minutes and said they had the exact SUV I was looking for. That same night, I met with Sean, Pixie, and Bo. All of them were great! A supportive team that focused on customer satisfaction. They even text and called me a few days later to see how my new car felt. I would recommend them to anyone looking for a great car buying experience. Honest, genuine, and respectful team. More

Thank You Joe and Bo Thank You The Best Buying Experience we have had in a very long time. We have bought a lot of new and used cars. But this is the best deal so far. N Thank You The Best Buying Experience we have had in a very long time. We have bought a lot of new and used cars. But this is the best deal so far. Need a new or used car Go see Joe and Bo. They Can Help. THX Again . More