Nissan of San Bernardino
San Bernardino, CA
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you make an appointment and the phone calls don't stop!!! made an appointment to take my car here for service and two days back to back (this past Saturday and Sunday) i have some guy calling stating they wa made an appointment to take my car here for service and two days back to back (this past Saturday and Sunday) i have some guy calling stating they want to buy my car and get me into a brand new car, i think oh yay me!!! right? NOT! i tell them nicely I'm not interested, that was Saturday. Sunday evening rolls around and again some one calling again, and they are sneaky too, they start by asking about your appointment and they make it seem like there's a problem with your appointment then they roll into their xx pitch i plan to talk to the manager about these harassing calls. More
hands down best dealer/buying experience and easiest Best and easiest experience/decision of my life .all thanks to sales agent Max Decker. If your in need of a new or used car . Go ask for max and he wi Best and easiest experience/decision of my life .all thanks to sales agent Max Decker. If your in need of a new or used car . Go ask for max and he will make it happen for you. Thank you guys best car buying experience hands down. Couldn't have done with out max and his team. Keep it up guys . ask for max decker if you need a new purchase, he will get you what you want and need . More
Very good service The Was the first time I used this dealership and I really enjoyed the comstomer service. I would definitely recommend on if friends to come here and The Was the first time I used this dealership and I really enjoyed the comstomer service. I would definitely recommend on if friends to come here and get work done More
Renigging Dealership Bought a NEW 2016 Sentra in order to close the the deal I asked for them to install fog lights they (Jose) agreed.The fog lights were backordered,and Bought a NEW 2016 Sentra in order to close the the deal I asked for them to install fog lights they (Jose) agreed.The fog lights were backordered,and no one informed me,now they dont want to put the fog lights on!! Also charged me $600 for a door Sticker!!No Service after the Sale !! Nobody has called me back to try & resolve Issue!! Would not Recommend this Dealership!! 0 out of 10 Rating!! More
Disorganized Liars We had an appt with Tracy today. We received a promotion for gift card for stopping by. Get there and there is no Tracy there that day. We reserved al We had an appt with Tracy today. We received a promotion for gift card for stopping by. Get there and there is no Tracy there that day. We reserved all the information on the phone. We were interested in a 4x4 truck. They had none in stock. Didn't know when they will get it, nor had any information on the model we were interested in. The salesman said he couldn't talk about price, because his job was just show cars. xxx? Nor asked for our contact info to notify us when the desired stock would come on.After all this. Time wasted. We didn't even get a gift card. They said they ran out. A bunch of liars. This was just a ruse to waste our time .I would never buy from this organization. Possible never buy a Nissan now. More
Great customer service Charlie Nettles was great about helping me purchase my new car. He was very friendly and not pushy trying to make a sale. He let me sit and look over Charlie Nettles was great about helping me purchase my new car. He was very friendly and not pushy trying to make a sale. He let me sit and look over the car as long as I wanted and made me very comfortable with my purchase and the dealership. Thanks Charlie! Cheryl More
Feels Like Family I just bought my third vehicle here. I love their customer service. They found the car I was looking for and made the process enjoyable. Thanks to Jo I just bought my third vehicle here. I love their customer service. They found the car I was looking for and made the process enjoyable. Thanks to Jose, Charlie and Claudio for taking good care of me. God Bless, Lily (Fontana Teacher) More
Charlie is the best sales rep I have ever met! Charlie took such good care of me buying my little Juke. He stayed with me through the whole process, and did everything possible to get my order thr Charlie took such good care of me buying my little Juke. He stayed with me through the whole process, and did everything possible to get my order through as quickly as possible. I was nervous at buying a new car, but Charlie put my mind at ease and explained every detail about the car and financing. He never did any high pressure selling nor put any pressure on me to buy. He truly had my best interests at heart. I would highly recommend Charlie and Nissan of San Bernardino when you are ready to buy a car. Charlie not only is a fantastic sales rep, but a very sweet guy. More
Charlie is the MAN If you like dealing with friendly, people oriented people, then go to Nissan of San Bernardino. If you are lucky enough to get Charlie Nettles as your If you like dealing with friendly, people oriented people, then go to Nissan of San Bernardino. If you are lucky enough to get Charlie Nettles as your Internet Sales Manager then you will have a great day and memorable buying experience. Charlie greats you with a genuine smile, firm handshake and is straightforward, you know right away that he has your interests first in his mind. Charlie will point out a minor defect, explain why it occurred, and have it fixed for you, without you having even discovered it. Charlie will get you the best deal possible, he works the numbers in your favor. My purchase was a Pathfinder Platinum, contacted Charlie on the internet, and away I drove knowing I got a fair, honest and the best deal that I possibly could have with no pressure. I also found finance manager Monique Gallegos to have a warm, welcoming personality, she was marvelous and efficient with the paperwork and a valuable part of that friendly, customer oriented team. I highly recommend Nissan of San Bernardino as the place to buy a car. More
I love my Leaf. Thx for getting it for me! I wanted to thank Charles Nettles for helping me get my new Leaf. He went to bat for me and got me the lowest price. The national advertised lease pri I wanted to thank Charles Nettles for helping me get my new Leaf. He went to bat for me and got me the lowest price. The national advertised lease price did not include the QuickCharge package and the one I wanted had the option. It was more expensive and Charles got the sales manager to go as low as possible. The car is a technological work of art. I recommend it to anyone who drives close and has a second car for longer trips. I haven't bought gas in 2 weeks. In fact, I won't buy gas ever again for this car. Thanks again Charles for all the help. Drew More