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Nissan of San Bernardino

San Bernardino, CA

2.8
185 Reviews

735 West Showcase Dr

San Bernardino, CA

92408

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Showing 185 reviews

June 04, 2018

Awesome!! This dealership is awesome and I had a great experience. They worked with me and did everything they could to give me the best deal More

by Tas13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Adams
May 31, 2018

Excellent Friendly and got the car and price that i wanted. I asked for free car wash and we got free gas for 1 week. I will recomend this dealership. More

by Sendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Swanson
May 20, 2018

I wasn’t a pleasant one First of all they gave me a 2 hour time period before my car would be done. Mine you I had a 8:30 appointment. It was 11:30 when I called to see the s More

by Jfranco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep not sure his name , Sean Swanson
May 12, 2018

Great Service great service, young man had great customer service. went beyond. car was in good condition when recieved. better condition than it was when i sent it More

by lovely1617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elijah
May 14, 2018 -

Nissan of San Bernardino responded

Thanks for your positive feedback! We're happy to hear you enjoyed working with our team and that they provided you with excellent service. Please let us know if there's anything else we can do for you! — Joshua Story, General Manager

May 12, 2018

They go threw every detail on explaining the problem on you. I always come to San Bernardino Nissan Dealer there always kind and friendly and they really help you out . For service on your car or purchasing one. More

by Car guy 1099
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel
May 14, 2018 -

Nissan of San Bernardino responded

Thanks for your positive review! We're delighted to hear about your experience. We appreciate your business and we look forward to seeing you again soon. — Joshua Story, General Manager

May 11, 2018

Not for service- took my car for an oil change at 10am and when it was done no one told me or called my name- it was done at 10:40am and I was sitting there till 12:40 More

by Rox1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Cervant
May 11, 2018 -

Nissan of San Bernardino responded

Rox, we’re sorry to hear about the unnecessary wait time you experience on your last visit. Your feedback is very important to us and we will use it to improve our business moving forward. Please feel free to contact me if there’s anything else I can do to improve your satisfaction. Thank you, Jennifer Marmolejo, Customer Loyalty Manager, (909) 347-6785

April 27, 2018

Unfairness Did what I was ask of two months later you took my car back asking for a cosigner that I don't qualify that's wrong ,I already have plates and registr More

by VET disabled
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessie and Eric
April 09, 2018

3 and half hour for an oil change They forgot to mention that their oil change is going to take forever and had me waiting inside the dealership for 3 hours and half even though I had More

by Recyclingeek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher
March 07, 2018

Regarding my oil changed and tires issue First of all I waited for 3 hours for oil changed. Guy came back I have 2 tires that has holes from a nail. I was going to get a new tires but I was g More

by Girlie M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt hill
Mar 12, 2018 -

Nissan of San Bernardino responded

Thank you for bringing this to my attention. We work really hard to provide our customers with accurate repair diagnosis and excellent service at a fair price, so we’re disappointed to hear about your recent experience. I would like to further discuss this with you. Would you please contact me at your soonest convenience so I can learn more about what happened and address any concerns you may have? Thank you, Jennifer Marmolejo, Customer Loyalty Manager, (909) 347-6785

February 23, 2018

Qué mal que permitan estafas y que lengriten auno Tuve mala experiencia con un traslado de un carro bb Altima 2017 al entregarlo al daler "la dueña"me insultó enfrente de los empleados ellos solo diji More

by Alika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Armando Moreno
Feb 27, 2018 -

Nissan of San Bernardino responded

Alika, estoy decepcionada que no pudimos dejarte con una buena impresión de nosotro equipo. Te puedo asegurar que no es nunca intención engañar de ninguna manera a nuestros clientes–especialmente dándoles información incorrecta. Me gustaría discutir más en detalle esto contigo para ver como podemos arreglar esta situación. Por favor llámame lo más pronto possible. Gracias, Jennifer Marmolejo, Customer Loyalty Manager, (909) 347-6785

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