Nissan of San Bernardino
San Bernardino, CA
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I WAS RIPPED OFF!!! The salesman Barry knew my monthly income was only 931.00 a month and still gave me a car with 603.00 a month notes! So with 19 miles on car, and 2 d The salesman Barry knew my monthly income was only 931.00 a month and still gave me a car with 603.00 a month notes! So with 19 miles on car, and 2 days later, i decided id better return car! But i was told i could not return car, only later to learn i was lied to. So im stuck with very high interest rates and a 603.00 car note! I was also told i could refinance im 6 months. That was a lie! So i faithfully paid the notes for 16 months! Now i need someone to cut me some slack or im about to have a voluntary repo! Right when my credit is looking good. This is so not fair. I would never recommend this dealership! I've tried to call corporate only to get the run around! Sincerely dissapointed!!!!!!!! More
Amazing fun and quick This was the only place willing to really work with me and my situation! Because of that, I became a first time car owner! I’m forever thankful. This was the only place willing to really work with me and my situation! Because of that, I became a first time car owner! I’m forever thankful. More
Poor customer service with service writers I was reluctant to purchase a Nissan because of previous customer service experiences that were unfavorable. That was years ago and not much has chang I was reluctant to purchase a Nissan because of previous customer service experiences that were unfavorable. That was years ago and not much has changed. More
Great service My service manager Richard was awesome and went above and beyond. He even washed my car which i appreciated greatly. My car needed new brakes and an o My service manager Richard was awesome and went above and beyond. He even washed my car which i appreciated greatly. My car needed new brakes and an oil change. The shuttle got me to work in a timely manner and my car was ready before i thought i was going to get it. Thank you for the great service and attention to my car. More
Good experience! Had my car serviced yesterday, it was a fast & easy service. They told me a wait time and my cat was finished, ready within that amount of time. The p Had my car serviced yesterday, it was a fast & easy service. They told me a wait time and my cat was finished, ready within that amount of time. The people at Nissan of San Bernardino provided great service. More
Took care of my car needs Courteous thorough totally took care of business thank you service department they fixed the problem shuttle service was excellent I would definitely Courteous thorough totally took care of business thank you service department they fixed the problem shuttle service was excellent I would definitely recommend it to others More
Friendly staff but be prepared to wait along time just for simple maintenance on your vehicle even if you have an appt. Also not all staff will acknowledge you whil but be prepared to wait along time just for simple maintenance on your vehicle even if you have an appt. Also not all staff will acknowledge you while your waiting to be checked in upon drive up. I had to wait quite a few minutes before my advisor finally approached me. More
Great Service I appreciated the care that Jordan Green took to discuss all my car’s needs and recommendations. The three-pack of oil changes is a great deal and I I appreciated the care that Jordan Green took to discuss all my car’s needs and recommendations. The three-pack of oil changes is a great deal and I’ll continue to bring my car back here! More
Excellent Service While I was waiting for my car Soon after I got out of my car to leave it for service, there was an employee preparing my paperwork. Steve checked my car in, and he clearly explaine Soon after I got out of my car to leave it for service, there was an employee preparing my paperwork. Steve checked my car in, and he clearly explained what needed to be done. I appreciated his willingness to explain everything to me as well as his professional, polite manner. While I was waiting for my car, Vlado, the mechanic, and Steve came into the waiting room to show me the worn out break shoes and told me what had to be done to maintain my breaks. Both Vlado and Steve were efficient and polite. A great dealership to get your car serviced. More
Does the customer need to request a wash? Steve was great but this is the second time that I didn’t get my truck washed... I don’t know if this now has to be requested ( never had to before) Steve was great but this is the second time that I didn’t get my truck washed... I don’t know if this now has to be requested ( never had to before) More