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Nissan of Sacramento - Service Center

Sacramento, CA

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126 Reviews

126 Reviews of Nissan of Sacramento - Service Center

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May 28, 2020

Bought my nephew a car at Nissan and Frederic was an excellent salesman. He showed me all the car colors in the style of car we wanted. He brought the car of my nephews dream from another dealership, he More

by Jesusrubio92
Recommend Dealer
Yes
Employees Worked With
Christiana Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frederic Howell
Jun 04, 2020 -

Nissan of Sacramento responded

Jesusrubio92, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Nissan Of Sacramento

May 11, 2020

Trevor was amazing! Great customer service skills! Service manager was gracious enough to allow me to use a coupon on my subaru. Tech did a tjorough inspection. AND I even got a free car wash!! More

by mysteria
Recommend Dealer
Yes
Employees Worked With
Trevor Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Nissan of Sacramento responded

Hi Mysteria, we are very happy to have provided you with such a positive experience!

May 03, 2020

Trevor Lee has good PR skills Our Nissan Xterra is due for scheduled maintenance service. Trevor is personable, thorough and friendly, the shuttle also is a plus. Thank you so much More

by Honey2182
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Nissan of Sacramento responded

Honey2182, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Sacramento!

April 27, 2020

Faye provided excellent customer service and made my visit a great one! She always ready to help you with anything you need. She answered all my question clearly unlike other workers I’ve encountered th More

by Arlette Velezleyva
Recommend Dealer
Yes
Employees Worked With
Faye Cole
April 23, 2020

Fast, Comprehensive,Service Drew was a pleasure to work with. He greeted me right away, We discussed my service and I was out of the dealership quickly. No surprises. Thank you! More

by Customer Service Fanatic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Poppler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Nissan of Sacramento responded

Customer Service Fanatic, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Sacramento!

April 05, 2020

Sincere in understanding the details of the trouble My complaints were well understood and documented. They addressed the issue and explained in details on what was repaired and how they did the repair. More

by Altima Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Poppler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Another driver (female), whose name I forgot. , Mike Bessone
Apr 08, 2020 -

Nissan of Sacramento responded

Thank you again for taking the time to let us know how we did, we appreciate your feedback. Hopefully the problem will not return, but if so we have your back. Jazmyn Davenport Custom Loyalty Manager 916-488-5400

April 04, 2020

I received excellent service from Drew Poppler in setting up the service for my vehicle. He also was attentive to informing me of additional items needing attention as an option to repair. Mike Bessone the s More

by Cher
Recommend Dealer
Yes
Employees Worked With
Drew Poppler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bessone
Apr 05, 2020 -

Nissan of Sacramento responded

Cher, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Sacramento!

April 04, 2020

Nissan always provides the best service. In addition to the best sales and services for your car, the Shuttle Service is right on time. Friendly and courteous drivers too. Thanks Mike Bessone for the pleas More

by hughes5591
Recommend Dealer
Yes
Employees Worked With
Mike Bessone
Apr 05, 2020 -

Nissan of Sacramento responded

Hughes5591, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Sacramento!

March 28, 2020

Onetime Miss Pretty much everytime i've taken my vehichle in for some work they have been great. But this last time was a rare miss. Oil change and tire rotation w More

by WHOZNX1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Aliani
March 27, 2020

Create service Thank to service advisor Karly Nielsen. She was help me to get serviced, explained me what service needs to be performed next appointment. One more t More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karly Nielsen
Mar 28, 2020 -

Nissan of Sacramento responded

Alex, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Sacramento!